How long does the background check take for Uber Eats

If you are set to work as a delivery rider on the Uber Eats platform, you should be ready to check your background before starting work. The check is carried out for safety reasons, for all drivers, regardless of which type of transport you will be driving when delivering: car, scooter, or electric bike.

Potential employees who want to work for Uber Eats have a reasonable question: how long does a background check take?

‍It should be noted here that the duration of the check depends on a number of factors: your location, the history of checks and possible delays. In most cases, the process takes from a few days to several weeks.

In this article, we will discuss in detail how long the verification takes, what may affect the timing of its implementation, how to track the status and what to do if the verification process is delayed.

How long does an Uber Eats background check take?

According to data provided by Uber, most checks are completed within 3-7 business days. However, some candidates report that they had to wait up to two weeks or longer, depending on the circumstances.

The verification process usually takes:

• Minimum time: 1-3 business days (rarely)
• Average time: 3 – 7 working days
• Long term: 10+ working days (if additional verification is required)

Official information about verification delays can be found here: Uber Verification Delays

How does the Uber Eats background check work?

To carry out background checks of candidates for delivery riders, Uber cooperates with Checkr.  It is a third-party company specializing in inspections for all new drivers.  

The screening process for delivery riders candidates is organized as follows:

Step 1: Submit an application

To register, you need to specify:

• Full name
• Date of birth
• Social Security Number (SSN)
• Driver's license data (if you use a car or scooter)

Step 2: Run background check

Uber transmits the data you provide to Checkr, which verifies:

• Your possible criminal past (serious offenses may cause refusal).
• Driver's dossier (for delivery riders on cars and scooters).
• The presence or absence of your data in the Registry of Sex Offenders.

Step 3: Data analysis and validation

Checkr analyzes and compares the data you provide with data from national and local databases. In cases of discrepancies or errors, the verification process may take longer.

Step 4: The Uber Solution

• If you have successfully passed the verification, Uber will notify you via email and in the app.
• If Uber needs additional information, they will send a corresponding request.

The verification process is described in more detail here: Uber Verification Process

Why is it taking so long to check out Uber Eats?

Verification can take a long time for several reasons:

1. Delays in local courts.

Uber checks candidate information against national, state, and local databases. This information is provided by local courts and if they process requests slowly, it can slow down the entire verification process.

2. Errors in personal data.

If your name, date of birth, or SSN number do not match the official documents, Checkr may require additional verification, which will also increase the time required for verification.

3. Checking criminal or driving records.

If the Checkr system finds information about your violations, it will take Uber longer to make a decision.

Minor offenses found in your bio may not be considered grounds for refusal, but they will increase the verification time.

4. High volume of applications.

During periods of mass recruitment of new delivery riders (for example, during the holiday seasons), information processing may take longer.

5. Checkr Technical Failures.

There are cases of technical failures encountered by the Checkr system, which consequently delays the processing of documents.

The official reasons for the delays can be found here: My background check has been suspended

How do I check my verification status?

If an audit is being conducted against you and you are waiting for its results, you can track its status online.

1. Checking through the Uber app

• Open the Uber Driver app.
• Go to Settings > Background Check.

2. Login to the Checkr portal

• Visit the Checkr Candidate Portal.
• Enter your personal information to check the status.

3. Contacting Uber support

• If the check has been delayed for more than two weeks, contact Uber Eats support via the app or website.

What should I do if the background check is delayed?

If it has been more than 7-10 business days, try the following:

1. Wait a few more days

During busy periods, the verification process takes longer.

2. Contact Checkr

If your status has not been updated for several days, try contacting Checkr support.

3. Contact Uber Support

Let us know about the delay and ask if additional information is required from you.

4. Check the correctness of the entered data

Make sure that the personal data you provided is the name, SSN, and address. Everything should match your official documents.

Is it possible not to pass the Uber Eats check?

Uber may reject your application for a job as a delivery rider for the following reasons:

• If you have had recent serious traffic violations (for drivers of cars and scooters).
• Criminal record with serious offenses.
• The presence of your data in the registry of sex offenders.
• Providing false information in the questionnaire.

If, in your opinion, the refusal to apply for a job was unjustified, you can appeal it by filing an appeal through Uber or Checkr.

Read next: How much can you make with Uber Eats part-time?

Conclusion

If you plan to deliver food by electric bike, the sooner the check is completed, the sooner you can start earning. Check and make sure that all your personal information is correct, monitor the verification status, and contact support if necessary.