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All about E-bikes

A beginner's guide to e-bike delivery

May 30, 23

Author: Konstantin Kaliuzhnyj

An e-bike is a bicycle that has an electric motor and battery to assist with speed and endurance. While they can come in different shapes and sizes, two main distinctions can be made. You’ve got those that increase the rider’s pedal power and those that have a throttle to complement pedaling.

It’s that efficiency that makes them such a hit because nobody except fitness junkies wants to struggle when cycling. E-bikes aren’t just useful for leisure and working out either, but businesses are increasingly using them for order fulfillment.

When you think about it, e-bikes are the perfect solution for delivery services. They aren’t just cost-effective, requiring minimal maintenance and running costs. You’re talking about a more sustainable form of transport here, with virtually no pollution and zero noise. That earns you social responsibility points as a business, effectively boosting your brand image.

What is E-bike Delivery?

E-bike delivery refers to the delivery of goods by way of e-bike. Instead of boring, old bicycle delivery or wasteful motorcycle delivery, this serves as a compromise between the two. While the e-bike has been around for more than a century it only proved useful as a delivery method just over a decade ago. Today, it’s seen as the future of delivery services.

There are a few differences that set e-bike delivery apart from more traditional methods. Firstly, you have to acknowledge just how groundbreaking and cutting-edge e-bikes are. At a time when there’s an emphasis on efficiency, they’re said to be the new stars of the delivery game. The e-bike combines the simplicity of the bicycle with the sophistication of electrification. It’s the bridge between two worlds, and that’s what makes it so special.

The Benefits of E-bike Delivery

An e-bike will not cough up any fumes that are harmful to life on this planet. It doesn’t run on gas or diesel like other vehicles that produce greenhouse gases. The movement of the bike is dependent upon both the rider’s energy and electric energy. Since the battery that supplies power to the motor is rechargeable, that makes the whole thing sustainable.

You’re not going to be spending money on fuel the way you do on motorcycles. Keeping the bike on the road costs less, and even repairing it isn’t a hassle. You’re not going to spend as much insuring it, either. Storing costs are also lower when compared to cars and motorcycles because they take up less space. In fact, Whizz offers an overnight storage service for a nominal fee as part of your subscription package.

Another great thing about e-bikes is that they enable you to get in a good workout while providing just enough assistance to get you from point A to point B just a little faster. E-bike riders often exhibit strengthened cardiovascular systems, reduced weight, and increased lung capacity. So, e-bikes are an overall boost to their health.

The e-bike can take on pretty much any terrain. It has fewer limitations because of how lean and light it is. You could literally ride on a sidewalk; though that may be illegal; in some places. You don’t have the burden of an engine and other mechanical parts to weigh you down, so you can more easily maneuver around and get your orders to their destinations effortlessly.

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Getting Started with E-bike Delivery

There are a few factors you need to take into consideration when picking the perfect e-bike. You need to look at the range of the e-bike you’re going for, for one. While most will cover a few dozen miles on a single charge, some can cover up to 100. The battery has to be able to take on enough of a beating to get you through a shift. The key is to look out for high battery capacities because that’s what determines how far it’ll go.

Something else you should be aware of is the various classes that e-bikes are divided into. Class 1 bikes can go as fast as 20mph and the motor only runs when you peddle. Class 2 bikes also go up to 20mph, but they have both a throttle and peddle assist. Class 3 bikes are each 28 mph and some have a throttle while some don’t. With class 4, you’re dealing with high-wattage motors that can go up to 3000W and have no maximum speeds. Your priorities and goals for deliveries will then help you decide which class is best for your business.

The body of an e-bike driver is far more exposed than that of, say, a car driver. That’s why it’s important to have the right equipment and take the necessary precautions. A helmet is the most standard gear and you simply can’t have your drivers riding without it. Cycling gloves as well as knee and elbow caps should follow, as this help protect the rider.

Once you’ve got the proper gear, you’ve got to watch how you operate your e-bike. Mounting and dismounting should also be approached with care, and speed and braking should always remain in your consciousness. Remember to use mirrors to keep an eye on other riders and drivers. People should also be able to see and hear you, and that means installing headlights and a horn.

So you have an idea about how to choose an e-bike. You’ve picked up on how to remain safe while operating it. Next, you’ve got to make sure you’re on the right side of the law. Class 3 and 4 bikes may be comparatively fast, but you can’t ride them on bike lanes, in some areas, while class 1 and 2 bikes are typically allowed. This is just one example of how knowing the legal standing of e-bikes in your area can help with picking the right one.

Now that you’ve figured out how to get started, all that’s left for you is to find business. You’re probably already signed up with one or more of the major food delivery apps. And with a good quality e-bike, you can make deliveries quickly and efficiently, accruing a positive reputation for yourself. Go ahead and gather customer feedback while you’re at it because people usually want to hear from people before trying out something themselves.

Tips for Successful E-bike Delivery

Set yourself up for success by making use of route optimization software, as well as auto-scheduling or intelligent order batching. You want the way you load and offload to be planned out. Avoiding traffic is something you need to consciously decide to do as well, and planning should basically be at the heart of all your operations, especially if you want to manage your time better.

It’s important that you know what your customer expects so you know how to approach them. You also need to find out what challenges your customer typically faces along the process. This calls for you to communicate with them openly, honestly, and with an open mind. At the end of the day, even the mightiest lion must study his prey before pouncing.

Customers should have an idea of when their order is going to be fulfilled. They should receive notifications of some sort. It’s also a good idea for them to know if there’s going to be a delay. You need to create an open line of communication. Ask questions and be on the receiving end of questions while putting yourself in the customer’s shoes.

When you do get your fleet of e-bikes, it’s important to keep them clean. They need to be regularly inspected to make sure nothing is loose or broken. When it comes to the tires, they need to be well-inflated at all times. You shouldn’t store an e-bike with a flat battery, it’s better to keep it partially charged and stored in a cool and dry place. In terms of servicing, it should be done every six months on average; but that will depend on how much you put the bikes through.

E-Bike Delivery: The Delightful Disruptor

It’s clear to see the radical change e-bike delivery effects upon the industry. It’s a green mode of transportation, which is becoming more and more of a big deal as the glaciers melt in the Arctic.

E-bikes are also an affordable way of carrying out deliveries, so you get a higher Return On Investment at the end of the day. It’s even a delight to ride for delivery personnel, who’ll appreciate the electric assistance and the health benefits they offer.

All that’s left for you to do is pick the right bike, get the right gear, and train delivery personnel appropriately. Then, read up on your local regulations, checking to see where your e-bikes have clearance. From there, make sure your bike is well taken care of and make use of Whizz’ complimentary upkeep and maintenance.


By now you can tell just how doable it is. There are a lot of businesses picking up on this trend as we speak, and taking your business to new delivery heights is as simple as using e-bikes. Not only will your customers thank you, but you’ll find that it’s way more efficient overall. If you haven’t already opened another tab to see what models are available, then what are you doing with your life?

What is e-bike delivery?

E-bike delivery involves using electric bicycles to transport goods or packages from one location to another. It's an eco-friendly alternative to traditional delivery methods, offering a fast and efficient way to navigate through city traffic.

Do I need any special license to start delivering with an e-bike?

Licensing requirements vary by location. In many areas, if the e-bike's motor power is below a certain threshold and it cannot exceed specific speed limits, you might not need a special license. However, it's essential to check local regulations.

What are the benefits of using an e-bike for delivery services?

E-bike deliveries offer several advantages, including reduced carbon footprint, lower operational costs compared to motor vehicles, and the ability to avoid traffic congestion. They can also be healthier for the rider due to the physical activity involved.

How far can I deliver using an e-bike?

The range of an e-bike delivery depends on the battery capacity, the weight of the cargo, the rider's weight, and the terrain. On average, e-bikes can cover distances between 25 to 70 miles on a single charge.

What should I consider when choosing an e-bike for delivery purposes?

Key factors to consider include the e-bike's battery life, motor power, cargo capacity, durability, and ease of maintenance. It's also vital to choose a bike that comfortably fits the rider's body for extended periods of use.

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