On this page you can explore the types of damage fees for breaking e-bikes
Remember! Self-repair of the vehicle is strictly prohibited!
| Description | Price |
|---|---|
| Attempting to remove any branding names or labels or adding any other stickers / any cosmetic changes | $45 |
| Tampering / adjusting components besides seat or removing battery | $45 |
| Damages to upper battery compartment | $35 |
| Conducting mechanical work on the bicycle without a written consent from My Device Inc. (DBA: Whizz) | $45 |
| Any physical damage / loss of the battery charger | $55 |
| 1st time Losing Battery Key | $20 |
| 2nd time losing Battery Key | $40 |
| Damaging Battery Port by misuse | $250 |
| Any Cosmetic and Minor Operational Damages to the battery | $250 |
| Any Severe Structural and Safety Damages to the battery or the loss of the battery | $450 |
| Any Damage to individual fender | $40 |
| Any misuse that causes damages to brake calipers / shifters (for individual front/back) | $25 |
| Broken, bent or snapped brake levers / shifters | $30 |
| Any bends, or damages to rear derailers | $40 |
| Any damages to lights (individual front or back) | $60 |
| Any water damage or cracks to display as well as any damages to the display buttons | $100 |
| Any bends or cracks along front wheel including rim / hub | $100 |
| Any bends or cracks on rear wheel | $150 |
| Any damages to the motor | $300 |
| Any damage from misuse to the controller | $300 |
| Any scratches or damages to the frame compromising its integrity (not including small cosmetic scratches) | $500 |
| Any bends to handlebars | $50 |
| Any damages to fork cracks, bends, or dents from misuse | $250 |
| Damaging cranks including bends or dents | $100 |
| Damages to pedals | $20 |
| Adding, altering, damaging, swapping seat or seat post | $40 |
| Altering or damaging any electrical cables / components | $150 |
| Tampering / attempting to remove IoT module | $150 |
| Altering or damaging any shift / brake cables | $20 |
| Altering or damaging hydraulic brake cable | $40 |
| Damaging or breaking throttle | $40 |
| Damaging, altering or swapping kick stand | $25 |
| Damaging, losing or not returning U-Lock | $60 |
| Losing U-Lock Key 1st time | $15 |
| Losing U- Lock Key 2nd time | $30 |
| Loss/theft/damage of Whizz insulated backpack | $35 |
| Loss or damage to the bicycle alarm or alarm key | $25 |
| Loss or damage to the phone mount holder | $25 |
| Loss or damage to the rack | $50 |
Protection plan
for only $29*/month
Have а peace of mind with regards to your rental
Covers 50% of serious mechanical failures and pay only $400 in case of theft or loss of the e-bike
*Intentional damages or rider's negligence are not covered
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