Whizz Jobs

At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current bike, we are here to help them achieve their goals and make their life easier.

Join the Bike Mechanic Team! 🛠️: Are you a bike whisperer? We want YOU! Whizz is on the lookout for a Junior Bicycle Mechanic to join our fun and growing team. Your mission, should you choose to accept it: assemble, maintain, and repair our fleet of e-bicycles to the highest quality standards. But that's not all—you'll be the hero tackling mechanical or electrical bike issues, performing express repairs for our customers, and ensuring our bikes are always ready to hit the NYC roads.

Why Whizz?

🚀 Join a fast-growing startup.

💪 Be a part of the ambitious team that wants to build something big together.

🚴‍♂️ Work on a diverse selection of e-bikes – challenge yourself.

🛠️ Use the best equipment available – because you deserve the tools to solve any problem.

🌟 Unlimited growth opportunities – your success is our success.

What You'll Do:

• Assemble new e-bikes with precision in our workshop environment
• Diagnose and fix mechanical or electrical issues on the bikes, ensuring optimal performance of our e-bike fleet.
• Maintain our bike fleet through systematic inspections and routine maintenance.
• Perform express bike repairs, prioritizing timely solutions for our delivery drivers.

Requirements

• Bicycle components knowledge
• Bicycle maintenance and bicycle build experience is a plus
• Ready to learn
• Ability to lift heavy objects
• Excellent communication skills and attention to detail
• Willingness to work flexible hours including weekends

What You Get:

Competitive Salary: 17-18$ per hour

Working Hours: flexible schedule - various shifts at different locations are available!

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays) – recharge and relax.
• Training provided – because we believe in empowering you to reach new heights.
• Commute with Ease - make your daily journey smoother and more cost-effective.

Position: eBike Mechanic

Company: WHIZZ

Location: New York

Employment: Full-time, On-site

WHIZZ, a leading provider of cutting-edge transportation solutions for delivery riders, is currently seeking an experienced eBike Mechanic to join our dynamic team in New York. As an eBike Mechanic at WHIZZ, you will be responsible for the assembly, maintenance, and repair of our eBike fleet. This is a full-time position that requires on-site work at our New York location.

Responsibilities:

• Assemble new eBikes with precision, adhering to manufacturer guidelines
• Maintain and repair eBikes to ensure optimal performance and safety
• Perform routine inspections and maintenance on the eBike fleet
• Diagnose and troubleshoot mechanical and electrical issues
• Complete express repairs for delivery riders, prioritizing timely solutions

Requirements:

• At least 2 years of experience as an eBike Mechanic or Bicycle Mechanic
• Strong knowledge of eBike assembly, maintenance, and repair
• Ability to lift heavy objects and stand for extended periods of time
• Excellent communication skills and attention to detail
• Problem-solving abilities and good diagnostic skills
• Availability to work full-time hours on-site in New York

Requirements

Perks and Benefits:

• Competitive salary based on experience
• Performance-based bonuses
• Career growth opportunities
• Paid time off and holidays
• Training and development programs

Benefits

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Training Provided: We believe in empowering you to reach new heights.

Commute on Us: Make your daily journey smoother and cost-effective..

Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Competitive Salary: $40,000.00 - $55,000.00 a year.

Position: Service Manager

Location: On-site 

At Whizz, we're leading and transforming transportation for delivery drivers. Join our Bike Mechanic Team as the Service Manager and play a pivotal role in overseeing and elevating all aspects of our fleet and store service functions across multiple locations. We're seeking an experienced individual who can lead a service team, exemplify best practices, and ensure the efficient flow of operations during shops operating hours.

Why Whizz?

🚀 Join a fast-growing startup.

💪 Be part of an ambitious team building something big.

🚴‍♂️ Work on a diverse selection of e-bikes – challenge yourself.

🛠️ Use the best equipment available – because you deserve the tools to solve any problem.

🌟 Unlimited growth opportunities – your success is our success.

What You'll Do:

• Lead the mechanic team in all bicycle and store service functions: new bike builds, walk-in repairs, and checked-in repairs, setting an example for best practices.
• Oversee and assign workload efficiently, ensuring smooth operations and maintaining a seamless flow during shops operating hours.
• Manage all aspects of repair workflow: bike admission, job prioritization, service parts management, timely completion, and quality checks.
• Conduct performance evaluations for each mechanic, being the first point of contact for service-related issues among the team.
• Manage general store tasks, including opening/closing, resolving POS and ERP issues, participating in marketing events, and attending ongoing staff meetings to improve department and company operations.
• Conduct inventory management, ensuring stock levels are maintained properly, and perform monthly inventory audits of tools and equipment.
• Place and manage inventory orders for the shop's needs on a monthly basis.

• 
  
• Detect and resolve shop problems in structural and social interfaces.

Requirements: 

• Experience in managing team members.
• Proven experience in training bike mechanics.
• Proven experience as a Bicycle Mechanic, specializing in electric bicycles. Bicycle Mechanic certification is a plus.
• Strong analytical skills and proven problem-solving abilities with attention to detail.
• Excellent communication skills with the ability to interact effectively with riders and team members.
• Must be able to work as business dictates, including weekends.
• Ability to stand for extensive time periods, occasionally walking, kneeling, or reaching.
• Able to lift at least 80 lbs or more and use proper lifting skills.

Requirements

• Experience in operations management, preferably in logistics or transportation.
• Analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of ebike technology and maintenance is a plus.
• Availability to work full-time and on-site in New York.

Benefits

Benefits:

• Competitive Salary: $65,000.00+
• KPI Bonuses based on performance
• 401K Plan
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training provided for continuous growth
• Paid commute options for a smoother daily journey

Position: eBike Mechanic

Company: WHIZZ

Location: New York

Employment: Full-time, On-site

WHIZZ, a leading provider of cutting-edge transportation solutions for delivery riders, is currently seeking an experienced eBike Mechanic to join our dynamic team in New York. As an eBike Mechanic at WHIZZ, you will be responsible for the assembly, maintenance, and repair of our eBike fleet. This is a full-time position that requires on-site work at our New York location.

Responsibilities:

• Assemble new eBikes with precision, adhering to manufacturer guidelines
• Maintain and repair eBikes to ensure optimal performance and safety
• Perform routine inspections and maintenance on the eBike fleet
• Diagnose and troubleshoot mechanical and electrical issues
• Complete express repairs for delivery riders, prioritizing timely solutions

Requirements:

• At least 2 years of experience as an eBike Mechanic or Bicycle Mechanic
• Strong knowledge of eBike assembly, maintenance, and repair
• Ability to lift heavy objects and stand for extended periods of time
• Excellent communication skills and attention to detail
• Problem-solving abilities and good diagnostic skills
• Availability to work full-time hours on-site in New York

Requirements

Perks and Benefits:

• Competitive salary based on experience
• Performance-based bonuses
• Career growth opportunities
• Paid time off and holidays
• Training and development programs

Benefits

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Training Provided: We believe in empowering you to reach new heights.

Commute on Us: Make your daily journey smoother and cost-effective..

Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Competitive Salary: $40,000.00 - $55,000.00 a year.

Position: eBike Mechanic

Company: WHIZZ

Location: New Jersey

Employment: Full-time, On-site

WHIZZ, a leading provider of cutting-edge transportation solutions for delivery riders, is currently seeking an experienced eBike Mechanic to join our dynamic team in New Jersey. As an eBike Mechanic at WHIZZ, you will be responsible for the assembly, maintenance, and repair of our eBike fleet. This is a full-time position that requires on-site work at our New York location.

Responsibilities:

• Assemble new eBikes with precision, adhering to manufacturer guidelines
• Maintain and repair eBikes to ensure optimal performance and safety
• Perform routine inspections and maintenance on the eBike fleet
• Diagnose and troubleshoot mechanical and electrical issues
• Complete express repairs for delivery riders, prioritizing timely solutions

Requirements

• At least 2 years of experience as an eBike Mechanic or Bicycle Mechanic
• Strong knowledge of eBike assembly, maintenance, and repair
• Ability to lift heavy objects and stand for extended periods
• Excellent communication skills and attention to detail
• Problem-solving abilities and good diagnostic skills
• Availability to work full-time hours on-site in New Jersey

Benefits

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Commute on Us: Make your daily journey smoother and cost-effective.

Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Competitive Salary: $40,000.00 - $55,000.00 a year.

Position: eBike Mechanic

Company: WHIZZ

Location: New Jersey

Employment: Full-time, On-site

WHIZZ, a leading provider of cutting-edge transportation solutions for delivery riders, is currently seeking an experienced eBike Mechanic to join our dynamic team in New Jersey. As an eBike Mechanic at WHIZZ, you will be responsible for the assembly, maintenance, and repair of our eBike fleet. This is a full-time position that requires on-site work at our New Jersey location.

Responsibilities:

• Assemble new eBikes with precision, adhering to manufacturer guidelines
• Maintain and repair eBikes to ensure optimal performance and safety
• Perform routine inspections and maintenance on the eBike fleet
• Diagnose and troubleshoot mechanical and electrical issues
• Complete express repairs for delivery riders, prioritizing timely solutions

Requirements

• At least 2 years of experience as an eBike Mechanic or Bicycle Mechanic
• Strong knowledge of eBike assembly, maintenance, and repair
• Ability to lift heavy objects and stand for extended periods
• Excellent communication skills and attention to detail
• Problem-solving abilities and good diagnostic skills
• Availability to work full-time hours on-site in New Jersey

Benefits

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Training Provided: We believe in empowering you to reach new heights.

Commute on Us: Make your daily journey smoother and cost-effective.

Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Competitive Salary: $40,000.00 - $55,000.00 a year.

Position: eBike Mechanic

Company: WHIZZ

Location: New Jersey

Employment: Full-time, On-site

WHIZZ, a leading provider of cutting-edge transportation solutions for delivery riders, is currently seeking an experienced eBike Mechanic to join our dynamic team in New Jersey. As an eBike Mechanic at WHIZZ, you will be responsible for the assembly, maintenance, and repair of our eBike fleet. This is a full-time position that requires on-site work at our New Kersey location.

Responsibilities:

• Assemble new eBikes with precision, adhering to manufacturer guidelines
• Maintain and repair eBikes to ensure optimal performance and safety
• Perform routine inspections and maintenance on the eBike fleet
• Diagnose and troubleshoot mechanical and electrical issues
• Complete express repairs for delivery riders, prioritizing timely solutions

Requirements

• At least 2 years of experience as an eBike Mechanic or Bicycle Mechanic
• Strong knowledge of eBike assembly, maintenance, and repair
• Ability to lift heavy objects and stand for extended periods
• Excellent communication skills and attention to detail
• Problem-solving abilities and good diagnostic skills
• Availability to work full-time hours on-site in New Jersey

Benefits

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Commute on Us: Make your daily journey smoother and cost-effective.

Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Competitive Salary: $40,000.00 - $55,000.00 a year.

At Whizz, we're dedicated to revolutionizing transportation for delivery drivers, ensuring that everyone has access to reliable mobility solutions, irrespective of financial barriers. Our mission is to democratize access to vehicle ownership and financing, empowering drivers to achieve success in their delivery careers. We're committed to making transportation seamless and hassle-free, allowing drivers to focus on delivering top-quality service to their customers.

About the Role:

As our SEO Specialist, you'll be at the forefront of our expansion and acquisition efforts. Your primary objectives will include:

• Driving Growth: Within one year, scale the channel two times in terms of not only traffic but the number of new paid subscriptions.
• Process Scaling: Build a transparent content creation and link building processes to ensure efficient team operations and rapid growth.
• Team Development: Grow and manage an internal team of designers and copywriters to execute our SEO strategy effectively.

We view SEO a crucial acquisition tool, not merely a branding exercise. Your role will be pivotal in leveraging this channel to drive tangible business outcomes.

Key targets for a year:

• We have the strongest domain, highest traffic volume and best keyword positions in the NYC market among direct competitors
• You've scaled SEO to a second city and achieved at least 1500+ unique users that convert to 70+ leads per month
• The site and blog fully cover all commercial and non-commercial keywords (around 250 keywords) and has a broad and logical structure

Requirements

• Experience: Proven experience in SEO and content creation for blogs, websites, guest posts, Shopify stores.
• Analytical Skills: Strong ability to interpret data and optimize strategies to maximize conversion rates and engagement.
• Project Management: A knack for effective project management and team coordination, ensuring timely delivery of high-quality content.
• Creativity: Ability to stay ahead of trends and develop innovative content ideas that resonate with our target audience.
• Copywriting: Good skills in writing compelling copy and scripts that captivate and engage audiences.
• Market Analysis: Capability to conduct thorough competitor, user, and market analysis to identify trends and opportunities.

Benefits

Why you'll love it here:

• Impactful projects: Opportunity to lead and contribute to projects that directly impact the success of our mission.
• Supportive environment: Collaborative and supportive team culture where your ideas are valued and encouraged.
• Innovative culture: Fast-paced environment that fosters innovation and encourages you to explore new ideas and approaches.
• Meaningful work: Chance to make a real difference in the lives of delivery drivers by improving their access to reliable transportation solutions.

Ready to drive change and revolutionize transportation? Apply now and be part of our journey to transform the industry together!

At Whizz, we're dedicated to revolutionizing transportation for delivery drivers, ensuring that everyone has access to reliable mobility solutions, irrespective of financial barriers. Our mission is to democratize access to vehicle ownership and financing, empowering drivers to achieve success in their delivery careers. We're committed to making transportation seamless and hassle-free, allowing drivers to focus on delivering top-quality service to their customers.

About the Role:

As our SEO Specialist, you'll be at the forefront of our expansion and acquisition efforts. Your primary objectives will include:

• Driving Growth: Within one year, scale the channel two times in terms of not only traffic but the number of new paid subscriptions.
• Process Scaling: Build a transparent content creation and link building processes to ensure efficient team operations and rapid growth.
• Team Development: Grow and manage an internal team of designers and copywriters to execute our SEO strategy effectively.

We view SEO a crucial acquisition tool, not merely a branding exercise. Your role will be pivotal in leveraging this channel to drive tangible business outcomes.

Key targets for a year:

• We have the strongest domain, highest traffic volume and best keyword positions in the NYC market among direct competitors
• You've scaled SEO to a second city and achieved at least 1500+ unique users that convert to 70+ leads per month
• The site and blog fully cover all commercial and non-commercial keywords (around 250 keywords) and has a broad and logical structure

Requirements

• Experience: Proven experience in SEO and content creation for blogs, websites, guest posts, Shopify stores.
• Analytical Skills: Strong ability to interpret data and optimize strategies to maximize conversion rates and engagement.
• Project Management: A knack for effective project management and team coordination, ensuring timely delivery of high-quality content.
• Creativity: Ability to stay ahead of trends and develop innovative content ideas that resonate with our target audience.
• Copywriting: Good skills in writing compelling copy and scripts that captivate and engage audiences.
• Market Analysis: Capability to conduct thorough competitor, user, and market analysis to identify trends and opportunities.

Benefits

Why you'll love it here:

• Impactful projects: Opportunity to lead and contribute to projects that directly impact the success of our mission.
• Supportive environment: Collaborative and supportive team culture where your ideas are valued and encouraged.
• Innovative culture: Fast-paced environment that fosters innovation and encourages you to explore new ideas and approaches.
• Meaningful work: Chance to make a real difference in the lives of delivery drivers by improving their access to reliable transportation solutions.

Ready to drive change and revolutionize transportation? Apply now and be part of our journey to transform the industry together!

At Whizz, we're dedicated to revolutionizing transportation for delivery drivers, ensuring that everyone has access to reliable mobility solutions, irrespective of financial barriers. Our mission is to democratize access to vehicle ownership and financing, empowering drivers to achieve success in their delivery careers. We're committed to making transportation seamless and hassle-free, allowing drivers to focus on delivering top-quality service to their customers.

About the Role:

As our SEO Specialist, you'll be at the forefront of our expansion and acquisition efforts. Your primary objectives will include:

• Driving Growth: Within one year, scale the channel two times in terms of not only traffic but the number of new paid subscriptions.
• Process Scaling: Build a transparent content creation and link building processes to ensure efficient team operations and rapid growth.
• Team Development: Grow and manage an internal team of designers and copywriters to execute our SEO strategy effectively.

We view SEO a crucial acquisition tool, not merely a branding exercise. Your role will be pivotal in leveraging this channel to drive tangible business outcomes.

Key targets for a year:

• We have the strongest domain, highest traffic volume and best keyword positions in the NYC market among direct competitors
• You've scaled SEO to a second city and achieved at least 1500+ unique users that convert to 70+ leads per month
• The site and blog fully cover all commercial and non-commercial keywords (around 250 keywords) and has a broad and logical structure

Requirements

• Experience: Proven experience in SEO and content creation for blogs, websites, guest posts, Shopify stores.
• Analytical Skills: Strong ability to interpret data and optimize strategies to maximize conversion rates and engagement.
• Project Management: A knack for effective project management and team coordination, ensuring timely delivery of high-quality content.
• Creativity: Ability to stay ahead of trends and develop innovative content ideas that resonate with our target audience.
• Copywriting: Good skills in writing compelling copy and scripts that captivate and engage audiences.
• Market Analysis: Capability to conduct thorough competitor, user, and market analysis to identify trends and opportunities.

Benefits

Why you'll love it here:

• Impactful projects: Opportunity to lead and contribute to projects that directly impact the success of our mission.
• Supportive environment: Collaborative and supportive team culture where your ideas are valued and encouraged.
• Innovative culture: Fast-paced environment that fosters innovation and encourages you to explore new ideas and approaches.
• Meaningful work: Chance to make a real difference in the lives of delivery drivers by improving their access to reliable transportation solutions.

Ready to drive change and revolutionize transportation? Apply now and be part of our journey to transform the industry together!

At Whizz, we're dedicated to revolutionizing transportation for delivery drivers, ensuring that everyone has access to reliable mobility solutions, irrespective of financial barriers. Our mission is to democratize access to vehicle ownership and financing, empowering drivers to achieve success in their delivery careers. We're committed to making transportation seamless and hassle-free, allowing drivers to focus on delivering top-quality service to their customers.

About the Role:

As our SEO Specialist, you'll be at the forefront of our expansion and acquisition efforts. Your primary objectives will include:

• Driving Growth: Within one year, scale the channel two times in terms of not only traffic but the number of new paid subscriptions.
• Process Scaling: Build a transparent content creation and link building processes to ensure efficient team operations and rapid growth.
• Team Development: Grow and manage an internal team of designers and copywriters to execute our SEO strategy effectively.

We view SEO a crucial acquisition tool, not merely a branding exercise. Your role will be pivotal in leveraging this channel to drive tangible business outcomes.

Key targets for a year:

• We have the strongest domain, highest traffic volume and best keyword positions in the NYC market among direct competitors
• You've scaled SEO to a second city and achieved at least 1500+ unique users that convert to 70+ leads per month
• The site and blog fully cover all commercial and non-commercial keywords (around 250 keywords) and has a broad and logical structure

Requirements

• Experience: Proven experience in SEO and content creation for blogs, websites, guest posts, Shopify stores.
• Analytical Skills: Strong ability to interpret data and optimize strategies to maximize conversion rates and engagement.
• Project Management: A knack for effective project management and team coordination, ensuring timely delivery of high-quality content.
• Creativity: Ability to stay ahead of trends and develop innovative content ideas that resonate with our target audience.
• Copywriting: Good skills in writing compelling copy and scripts that captivate and engage audiences.
• Market Analysis: Capability to conduct thorough competitor, user, and market analysis to identify trends and opportunities.

Benefits

Why you'll love it here:

• Impactful projects: Opportunity to lead and contribute to projects that directly impact the success of our mission.
• Supportive environment: Collaborative and supportive team culture where your ideas are valued and encouraged.
• Innovative culture: Fast-paced environment that fosters innovation and encourages you to explore new ideas and approaches.
• Meaningful work: Chance to make a real difference in the lives of delivery drivers by improving their access to reliable transportation solutions.

Ready to drive change and revolutionize transportation? Apply now and be part of our journey to transform the industry together!

Position: Service Manager

Location: On-site

At Whizz, we're leading and transforming transportation for delivery drivers. Join our Bike Mechanic Team as the Service Manager and play a pivotal role in overseeing and elevating all aspects of our fleet and store service functions across multiple locations. We're seeking an experienced individual who can lead a service team, exemplify best practices, and ensure the efficient flow of operations 24/7.

Join the Bike Mechanic Team!  This role is pivotal in revolutionizing transportation for NYC's delivery drivers, ensuring top-notch e-bike performance. Join us on this exciting journey of growth and impact! 🚀

Why Whizz?

Competitive Salary: Based on your skills and experience.

Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.

Salary Growth Potential: Show your commitment and watch your salary grow.

Referral Bonuses: Earn extra bonuses for bringing successful new hires to our team.

What You'll Do:

• Lead the service team in all bicycle and store service functions: new bike builds, walk-in repairs, and checked-in repairs, setting an example for best practices.
• Oversee and assign workload efficiently, ensuring 24/7 operations and maintaining a seamless flow.
• Manage all aspects of repair workflow: intake, job prioritization, service parts management, timely completion, and quality checks.
• Conduct performance evaluations for each mechanic, being the first point of contact for service-related issues among the team.
• Manage general store tasks, including opening/closing, resolving POS and ERP issues, participating in marketing events, and attending ongoing staff meetings to improve department and company operations.
• Conduct inventory management, ensuring stock levels are maintained, and perform monthly inventory audits of tools and equipment.
• Place and manage inventory orders on a monthly basis.

• Maximize rider-facing operational performance by providing help desk resources and technical advice to all service staff.
• Detect and diagnose shop problems in structural and social interfaces.

Requirements

• Experience in managing team members.
• Proven experience in training.
• Proven experience as a Bicycle Mechanic, specializing in electric bicycles.Bicycle Mechanic certification is a plus.
• Strong analytical skills and proven problem-solving abilities with attention to detail.
• Excellent communication skills with the ability to interact effectively with riders and team members.
• Must be able to work as business dictates, including weekends.
• Ability to stand for extensive time periods, occasionally walking, kneeling, or reaching.
• Able to lift at least 80 lbs or more and use proper lifting skills.

Benefits

What’s it in for you:

• Competitive Salary: $70,000.00+
• KPI Bonuses based on performance
• Working Hours: Flexible schedule at different locations.
• Benefits:
• Paid Time Off (Vacation, Sick & Public Holidays).
• Training provided for continuous growth.
• Convenient commute options for a smoother daily journey.

Position: Service Manager

Location: On-site

At Whizz, we're leading and transforming transportation for delivery drivers. Join our Bike Mechanic Team as the Service Manager and play a pivotal role in overseeing and elevating all aspects of our fleet and store service functions across multiple locations. We're seeking an experienced individual who can lead a service team, exemplify best practices, and ensure the efficient flow of operations 24/7.

Join the Bike Mechanic Team!  This role is pivotal in revolutionizing transportation for NYC's delivery drivers, ensuring top-notch e-bike performance. Join us on this exciting journey of growth and impact! 🚀

Why Whizz?

Competitive Salary: Earn based on your skills and experience.

Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.

Salary Growth Potential: Show your commitment and watch your salary grow.

Leadership Opportunities: Ambitious CSRs can step into a Team Lead role after just 6 months.

Referral Bonuses: Earn extra bonuses for bringing successful new hires to our team.

What You'll Do:

• Lead the service team in all bicycle and store service functions: new bike builds, walk-in repairs, and checked-in repairs, setting an example for best practices.
• Oversee and assign workload efficiently, ensuring 24/7 operations and maintaining a seamless flow.
• Manage all aspects of repair workflow: intake, job prioritization, service parts management, timely completion, and quality checks.
• Conduct performance evaluations for each mechanic, being the first point of contact for service-related issues among the team.
• Manage general store tasks, including opening/closing, resolving POS and ERP issues, participating in marketing events, and attending ongoing staff meetings to improve department and company operations.
• Conduct inventory management, ensuring stock levels are maintained, and perform monthly inventory audits of tools and equipment.
• Place and manage inventory orders on a monthly basis.

• Maximize rider-facing operational performance by providing help desk resources and technical advice to all service staff.
• Detect and diagnose shop problems in structural and social interfaces.

Requirements

• Experience in managing team members.
• Proven experience in training.
• Proven experience as a Bicycle Mechanic, specializing in electric bicycles.Bicycle Mechanic certification is a plus.
• Strong analytical skills and proven problem-solving abilities with attention to detail.
• Excellent communication skills with the ability to interact effectively with riders and team members.
• Must be able to work as business dictates, including weekends.
• Ability to stand for extensive time periods, occasionally walking, kneeling, or reaching.
• Able to lift at least 80 lbs or more and use proper lifting skills.

Benefits

• Competitive Salary: $50,000+
• KPI Bonuses based on performance
• Working Hours: Flexible schedule at different locations.
• Benefits:
• Paid Time Off (Vacation, Sick & Public Holidays).
• Training provided for continuous growth.
• Convenient commute options for a smoother daily journey.

At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current bike, we are here to help them achieve their goals and make their life easier.

We're seeking an enthusiastic and self-driven Field Brand Ambassador to join our expanding marketing team at Whizz. As a Brand Ambassador, you'll serve as an expert on Whizz products and brand. Your role will involve engaging with potential customers in various public settings across NYC to demonstrate why Whizz is indispensable. We're particularly interested in candidates with prior sales and delivery experience who are available for flexible part-time hours.

Key objectives:

• Acquire 3+ leads per hour.
• Complete a minimum of 2 shifts lasting 3-4 hours each week.
• Achieve at least one sale per shift.

Key responsibilities:

• Present our brand in a positive and compelling manner to the public.
• Engage with potential clients, encouraging them to try our service.
• Offer detailed product information and address inquiries about our offerings.
• Assist in the setup and dismantling of promotional materials as required.
• Scout new locations for guerrilla marketing initiatives to expand outreach.

Requirements

• Ability to engage with consumers in a courteous and professional manner.
• Ability to drive customer acquisition efficiently and cost-effectively.
• Creative mindset with a knack for identifying unconventional marketing opportunities.
• Previous experience in the delivery industry, experiential marketing, and sales is advantageous.
• English proficiency at least equivalent to B1 level. Native proficiency in either Spanish or French.
• Availability to work weekends.
• Capable of lifting up to 20 lbs.
• Reliability, punctuality, and a strong work ethic are essential.

Why become a Brand Ambassador?

• Begin with a competitive hourly rate starting at $25, complemented by performance-based bonuses. These bonuses offer the potential to elevate your earnings to $40 per hour.
• Directly contribute to the company's growth and pivotal achievements.
• Embrace an entrepreneurial mindset: You're in charge of selling your services to the company, putting your success squarely in your hands.
• Pursue unlimited income potential, providing ample opportunities for financial growth.
• Enjoy flexible scheduling, allowing for seamless integration with your other commitments, fostering a balanced lifestyle.

If you're passionate about making a difference in the transportation sector and thrive in a dynamic, customer-facing role, we want to hear from you! Join us at Whizz and be a part of revolutionizing the delivery industry. Apply now to embark on an exciting journey with us!

As Whizz continues to grow, we are expanding our Remote Sales & Support team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. If you are a self-starter with a passion for sales & customer support, we'd love to hear from you.

Responsibilities

• Efficiently handle a large number of calls;

• Proactively provide in-depth details about our electric bikes, arrange appointments and deliveries;

• Address customer concerns and objections diligently, ensuring their satisfaction;

• Use selling techniques to turn potential customers into our clients.

Requirements

• Native/Fluent French;

• Excellent knowledge of English (at least C1 - Advanced);

• 1 + years of experience in sales or support role;

• High-speed internet connection;

• Availability to work on the New York time zone schedule (9 am - 6 pm New York Time);

• Exceptional problem-solving and negotiation skills.

As Whizz continues to grow, we are expanding our Remote Sales & Support team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. If you are a self-starter with a passion for sales & customer support, we'd love to hear from you.

Responsibilities

• Efficiently handle a large number of calls;

• Proactively provide in-depth details about our electric bikes, arrange appointments and deliveries;

• Address customer concerns and objections diligently, ensuring their satisfaction;

• Use selling techniques to turn potential customers into our clients.

Requirements

• Native/Fluent French;

• Excellent knowledge of English (at least C1 - Advanced);

• 1 + years of experience in sales or support role;

• High-speed internet connection;

• Availability to work on the New York time zone schedule (9 am - 6 pm New York Time);

• Exceptional problem-solving and negotiation skills.

As Whizz continues to grow, we are expanding our Remote Sales & Support team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. If you are a self-starter with a passion for sales & customer support, we'd love to hear from you.

Responsibilities

• Efficiently handle a large number of calls;

• Proactively provide in-depth details about our electric bikes, arrange appointments and deliveries;

• Address customer concerns and objections diligently, ensuring their satisfaction;

• Use selling techniques to turn potential customers into our clients.

Requirements

• Native/Fluent French;

• Excellent knowledge of English (at least C1 - Advanced);

• 1 + years of experience in sales or support role;

• High-speed internet connection;

• Availability to work on the New York time zone schedule (9 am - 6 pm New York Time);

• Exceptional problem-solving and negotiation skills.