
Own your e-bike from day one — from $1,390 upfront. One-time payment, no subscription.
A limited-time discount — claim it before the timer runs out.
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One-time payment, the bike is yours from day one.
Batteries, bags, locks, chargers, raingear — everything to make your ride easier.
"Whizz in 13th St are professional, very helpful and friendly. I would highly recommend — Alastair always makes sure to do the work properly."
attentive and knowledgeable"The people at Whizz are absolutely wonderful — attentive and knowledgeable, always helpful with every maintenance issue I've had. I am a very satisfied Whizz customer."
reliable and smooth"I've been using Whizz for a while now and I'm really impressed. The bikes are reliable and smooth — definitely one of the best biking experiences I've had. Highly recommend!"
seamless and fast"A very seamless and fast process. Highly recommend getting a Whizz bike — very professional team. Couldn't be more satisfied with my purchase."
Walk into any Whizz hub or partner shop for free repairs, swap stations, and friendly faces who ride too.
Pick a topic — straight answers, no fluff.
We offer a Protection Plan for $19 + tax per month as part of your Rent-to-Own subscription. It covers 50% of repair and damage costs, including common issues with brakes, lights, cables, and other standard repairs.
Each repair visit includes a safety diagnostic, and a $4.90 service fee applies.
In case of theft or loss, your maximum liability is capped at $500, as long as the working battery is returned. Intentional damage or negligence is not covered.
If your bike gets stolen, contact our customer support right away. They’ll share its location so you can try to find it yourself.
If you’re unable to locate it, we’ll send a recovery team. The fee is $150, or $75 if you have the Protection Plan.
Park your e-bike in any safe spot that doesn’t block people or traffic.Use bike racks whenever possible, remove the battery, and lock your bike — both are included in your plan.
For extra security, avoid leaving your e-bike unattended for long periods, especially overnight.
You can visit any of our offices for repairs without an appointment. You can review the repair prices here.
Your Rent-to-Own plan includes repairs for normal wear and tear, with a standard $4.90 service fee applied per service request.
If you add the Protection Plan, you'll get 50% off eligible repair and damage costs.
For Storm-2 bikes, you can get extra range in several ways: add an extra battery through Rent-to-Own, purchase one separately, use Battery Swapping, or choose the Storm-2 All-in plan, which includes an extra battery. For Thunder bikes, extra range is available through Battery Swapping.
Battery Swapping is available in New York, Washington, DC, and Philadelphia. Storm-2 All-in is available in New York, New Jersey, Philadelphia, Chicago, and Washington, DC.
You can pay for your Rent-to-Own plan using a credit or debit card issued in your name. We don’t accept cash, checks, or prepaid cards. Please note that your Rent-to-Own plan will renew automatically, and the fee for the next month will be charged if you don’t cancel beforehand.