4.8

Google Maps rating

Tired of your current e-bike rental service?

Change your rental company and get $50 off your first month!

Are unexpected charges eating your hard-earned money?

We provide the lowest prices with no hidden fees. No more surprise service charges or fines for minor scratches.

Storm-2 electric bike

Battery life

electric bike battery

up to 12 hours
85 miles

Speed

electric bike speed

25
MPH

Brake system

electric bike brake system

Puncture protection

Storm electric bike

Battery life

electric bike battery

up to 8 hours
60 miles

Speed

electric bike speed

25
MPH

Brake system

electric bike brake system

Hydraulic
brakes

Breeze electric bike

Battery life

electric bike battery

up to 6 hours
50 miles

Speed

electric bike speed

20
MPH

Brake system

electric bike brake system

Mechanical
brakes

Have you lost income while waiting hours for your bike to get fixed?

Say goodbye to downtime and lost earnings — our e-bikes are built for reliability. If it breaks, we'll fix it within 30 minutes for free or exchange the e-bike.

Christian Paredes

Best rental bike service. I got my first ebike here, it's been almost a month and the bike has performed in excellent condition. The battery has last me almost an entire day doing deliveries and haven't take it for a repair once. The brakes and gears are always on point. I will recommended Whizz over other bike services to anyone planning to rent an ebike.

imanol encarnacion

Whizz is one of the best. I assure you. You can go and try your bike. They are one of the best and the service and the best. Any damage will be fixed on the same day. I was punctured on a tire and when I went in 20 minutes it was ready. You won't regret going to get yours.

Afraid your e-bike might be stolen?

Protect your bike with our advanced anti-theft system and GPS tracking. Less than 3% of our bikes go missing. If your bike ever takes an unexpected journey, our dedicated support team will help track it down and get you back in the saddle.

Worried your battery might explode while charging?

Relax, knowing that our batteries are certified to the latest UL standards. No more timers to keep your battery from overcharging.

Battery Weight
7 lbs

Charge level
indicator

A handy USB
port 5V, 1Amp

Easy to remove
and lock with
included key

Good waterproof performance

Battery
capacity 48V,
18 Ah, 864 Wh

Both bike and battery are certified in accordance with the UL 2849 and UL 2271 standards

electric bike battery

Fed up with bad customer service and mechanics who do the bare minimum?

At Whizz, we listen to your needs and proactively maintain your e-bike to ensure it's always in peak performance. Broken brakes? No problem, we'll fix them and check your tires and battery at the same time.

Mix Master Wayne

Marlene does a super excellent job. Whizz is the best place ever to rent and or buy bikes from. Awesome customer care and service. Whizz bikes is the place I call home. Raymo, Carla and Camry and chris and Henry are the best ever . Can’t forget Ray. The whole Whizz team Manhattan staff is the best for all your e bikes need. New York’s # one place for e bikes.

Is your back done with rough rides on the streets of NYC?

Whizz e-bikes come equipped with shock-absorbing forks and an ergonomic saddle for a smoother journey. Conquer NYC's harsh roads comfortably!

Latesha B

Wizz e-bike rentals provide a fantastic service for exploring the city! Their e-bikes are well-maintained, easy to use, and offer a convenient way to navigate urban areas. The rental process is smooth, and the staff is incredibly helpful and knowledgeable. I had a fantastic experience exploring the city hassle-free thanks to Wizz e-bike rentals. Highly recommended for anyone looking to explore and enjoy an eco-friendly ride!

Make the switch to Whizz today and get $50 off your first month

Your hard work moves the city, and we're here to support you. Boost your earnings and transform your riding experience with an e-bike. Leave your rental worries behind and enjoy the freedom of Whizz!

Victor Alicea

I would recommend and do to everyone. Staff is great and repairs quick. For $29 a month they service your bike whenever it needs it. Since switching to them from joco bikes I have doubled my earnings. You can't beat the price. $179 a month+ 29 for insurance. Just $7 a day.

We guarantee a fast and hassle-free pickup process

How it works

1

Reserve your e-bike online

2

Visit one of our stores

3

Log in to your Zoomo's / Joco's / Wheels' account

4

Get $50 off your first month

5

Grab your bike and start earning more!

SSN is no longer needed. In rare cases
$99 refundable deposit may apply

belete kumlachew

It takes 5 minutes to complete process to get bike. Bike is very light and battery use long time. I recommend for food delivery.

How to find us

  • Choose location nearby:

    • point

      Whizz E-Bikes Rental in Manhattan
      229W 13th St, New York, NY 10011

      Working hours:
      Mon - Fri 8AM - 8PM
      Sat - Sun 10AM - 4PM

      It's a 5-minute walk from the 14th St Subway Station

    • point

      Whizz E-Bikes Rental in Midtown
      407 W 39th St, New York, NY 10018

      Working hours:
      Mon - Sun 10AM - 6PM

      It’s 10 minutes away from 'Times Sq - 42nd St' subway station

    • point

      Whizz E-Bikes Rental in Harlem
      206 E 116 St, New York, NY 10029

      Working hours:
      Mon - Sun 10AM - 6PM

      It's a 4-minute walk from the 116th St Subway Station

    • point

      Whizz E-Bikes Rental in Brooklyn
      745 Flushing Ave, Brooklyn, NY 11206

      Working hours:
      Mon - Sun 10AM - 6PM

      A block away from Flushing Ave Station via M and J Trains

Frequently asked questions

    • How do I get a bike?

      Leave an inquiry on our website and our representative will reach out to you to schedule a pickup at one of our locations. Your subscription begins the moment you get your bike. Enjoy endless rides! If you're done, simply cancel your subscription and drop off the bike at our location. Getting started and staying on the move with Whizz is that simple!

    • Who can rent?

      You can get an e-bike rental subscription if you meet the following criteria:

      • you’re at least 18 years old
      • you have a valid US-issued ID
      • you own a debit/credit card in your name (cash/prepaid not accepted)

      Note: We no longer require SSN. Occasionally, a refundable deposit may be needed. 
      Proof of address is not required with the exception of: 
      - Out-of-state addresses
      - No address indicated on the provided ID

      We perform background checks on all customers. If you don't pass, we might not be able to rent you an e-bike or may require a deposit.

    • What's included in the subscription?

      With your subscription, you get an electric bike equipped with an alarm system, phone mount, charger, and safety lock. A bike basket is also available for free when in stock. For a small additional fee, you can opt for our protection plan for extra peace of mind. Extra accessories can be purchased separately. Plus, the subscription includes free maintenance and repairs for wear and tear.

    • How can I cancel my subscription?

      To cancel, simply return the e-bike to one of our locations within 24 hours of your subscription expiration, during our working hours. This applies to both monthly and weekly subscriptions.

    • What maintenance and repair is covered by subscription?

      Our subscriptions include free maintenance covering standard wear and tear. Here's what's included:

      Labor:

      - Changing flat tires
      - Brake adjustments
      - Gear adjustments
      - Seat adjustments
      - Front and rear light adjustments
      - Wheel adjustments

      Parts Included: Tubes, Tires, Pads, Rotors, Chains, Cassette, etc.

    • What is the Whizz Referral Program and how does it work?

      The Whizz Referral Program allows individuals to earn commissions by promoting Whizz and referring new customers to us. Once you subscribe to any service or just purchase something, you'll get a unique promo code to share. You'll earn a commission for each successful referral that results in a new customer renting a bike from Whizz. For more information, visit our Referral Program page.

    • Am I getting a new e-bike?

      When you subscribe for rental plans, you'll receive either a brand-new e-bike or one in like-new condition upon availability. For rent-to-own plans, we exclusively provide brand-new bikes.

    • How to use an e-bike?

      You can find our terms of use by following the provided link. We also recommend familiarizing yourself with NYC bicycle rules, accessible via another link.

    • Should I leave my e-bike at designated stations?

      No, you're free to park your e-bike anywhere, as long as it's safe and doesn't obstruct pedestrian or vehicle traffic. We require you to use bike stands and to always remove the battery and lock the bike-both of which are included in your subscription. For added security, do not leave the e-bike unattended for extended periods, especially overnight.

    • What should I do if an e-bike is stolen?

      Please treat the e-bike as if it were your own and take all the required safety measures. If the bike is stolen, immediately contact our customer support. We strongly recommend filing a police report. To minimize your financial responsibility, consider opting for our e-bike protection plan.

    • My e-bike broke down, what should I do?

      If you experience issues with your e-bike or battery, stop using it right away and contact us to arrange a replacement or repair. Please note that your subscription covers normal wear and tear only; additional fees may apply for other types of damage.

    • Am I charged fines in case of e-bike breakdown?

      We handle all maintenance and mechanical issues arising from proper use of the e-bike. If the bike breaks down due to improper or negligent use, you'll be responsible for the repair costs proportional to the damage caused. Normal wear and tear is covered under your subscription. Specific damage fees amounts can be found in the agreement. To reduce potential costs, consider opting for our e-bike protection plan.

       

    • What is a "like-new" condition?

      A "like-new" condition bike is a pre-used bicycle that has been rigorously checked and restored. It undergoes a meticulous 30-point checklist to guarantee reliable performance.

    • Do you provide insurance against breakdowns, theft, or damage by third parties?

      Yes, we offer a Protection Plan as part of your rental for a small extra fee. This plan partially covers your financial liability for damages and mechanical issues caused by negligence during the rental period. It also reduces your financial responsibility in the event of theft by third parties. For more details on what's covered, please refer to the E-bike Subscription Agreement.

    • How does the Rent-to-Own Program work?

      Our enhanced Rent-to-Own (RTO) Program offers a customer-friendly approach to owning the e-bike you crave. With a $99 down payment and the first installment of $179, you can immediately start riding the Storm-2 e-bike with comprehensive WhizzCare maintenance service. The cost is spread over 12 manageable installments of $179, covering the e-bike and WhizzCare package. After completing the 12 payments, the e-bike is all yours. You can find more information in our E-bike subscription agreement and Rent-to-own supplemental agreement

    • Who can apply for the program?

      Our e-bike Rent-to-Own Program is open to individuals 18 and above who can provide the necessary documents as follows:

      – US-issued ID

      – Debit/credit card in their name (cash/prepaid not accepted)

      Note: Proof of address is not required with the exception of: 

      – Out-of-state addresses

      – No address indicated on the provided ID

    • What's included in the Rent-to-Own Program?

      Our enhanced Rent-to-Own Program offers a comprehensive e-bike experience tailored to your needs. It includes the Storm-2 e-bike with essential accessories, such as a phone mount, charger, advanced alarm system, and safety lock. Additionally, enjoy free add-ons like a bicycle basket where available.

      For the first 12 months, we automatically include WhizzCare in your Rent-to-Own Program. After this initial period, you can choose whether to continue with WhizzCare or unsubscribe from this service, depending on your maintenance needs and preferences.

    • Am I getting a new e-bike?

      Under our Rent-to-Own Program, we provide new e-bikes to customers who enroll from day one of their subscription. However, we've designed the flexibility for you to switch to the RTO Program anytime within the first two months of your subscription.

    • How do I use an e-bike?

      You can find our terms of use by following the provided link. We also recommend familiarizing yourself with NYC bicycle rules, accessible via another link.

    • What should I do if my e-bike is stolen?

      We ask that you take all necessary safety precautions to prevent theft. However, if your e-bike is stolen, we recommend contacting the police, and we will charge you the cost indicated in the Property Receipt Act. We also have a Protection Plan for $29/month that can offer you additional peace of mind by covering all but $500 in case of theft.

    • Can I return the e-bike earlier, before the Rent-to-Own Program ends?

      You're free to return the e-bike at any point before the end of your Rent-to-Own Program. However, please note that the transfer of e-bike ownership will only occur once all payments are completed, and your initial down payment will not be refunded upon returning the bike.

    • My e-bike broke down. What should I do?

      In case of mechanical issues with your e-bike, immediately stop using it and contact us to arrange repairs.

    • Will I be fined if my e-bike breaks down?

      We take full responsibility for maintaining the e-bike and handling any mechanical issues that may arise, so long as the e-bike is used properly and no negligence is observed. If the issues are a result of improper or careless use of the bike, the user will be responsible for paying for the damages in proportion to the extent of the damage. Normal wear and tear is included in our covered maintenance. You can find more information about the fines in the agreement. And we also have a Protection Plan that can offer you additional peace of mind.

    • If the e-bike is damaged/broken, how do you determine if it's the user's fault?

      Our team of expert bike mechanics will thoroughly examine the bike to determine its condition. You can find more information about this process in the E-bike agreement subscription.

    • Where do you provide service?

      We currently provide services in New York City, USA.

    • How can I pay?

      You can pay for your subscription using a credit or debit card issued in your name. We don't accept cash, checks, or prepaid cards. After registering, you'll receive a payment link. Please note that your subscription renews automatically, and we'll charge for the next month unless you cancel beforehand.

    • What's included in the free maintenance service?

      Our Rent-to-Own Program features free maintenance and repairs for wear and tear, including the following:

      Labor:
      - Flat tires changes
      - Brake adjustments
      - Gear adjustments

      Parts:
      - Inner Tubes
      - Tires
      - Brake Pads
      - Rotors
      - Chains
      - Cassette

    • What happens after I make all the necessary payments?

      Once you complete all the payments under our Rent-to-Own Program, we'll transfer full ownership of the e-bike to you. At this significant milestone, you become the sole owner of the bike. It's important to note that upon this transfer of ownership, the agreements pertaining to our services, such as maintenance and repair (including WhizzCare), will be concluded. You can choose to continue your WhizzCare subscription or unsubscribe. From this point forward, while you enjoy complete ownership of the e-bike, the responsibility for its maintenance and care will also be entirely yours. We aim to ensure a smooth ownership transition by providing all the necessary support until you fully pay for your e-bike.

    • What exactly is the "Whizz Referral Program" and how does it work?

      The Whizz Referral Program allows you to earn commissions by promoting Whizz and referring new customers. When people you refer join the program, they share your unique referral link or promo code. You receive a commission for each referral that leads to a new customer renting an e-bike from Whizz. More details are available on the Referral Program page.

    • How can I pay?

      You can pay for your subscription using a credit or debit card issued in your name. We don't accept cash, checks, or prepaid cards. After registering, you'll receive a payment link. Please note that your subscription will renew automatically and the fee for the next month will be charged if you don't cancel beforehand.

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