Tired of your current e-bike rental service?

Leave an inquiry on our website and our representative will reach out to you to schedule a pickup at one of our locations. Your monthly rent begins the moment you get your bike. Enjoy endless rides! If you're done, simply cancel your subscription and drop off the bike at our location. Getting started and staying on the move with Whizz is that simple!

You can get an e-bike rental subscription if you meet the following criteria:

● you’re at least 18 years old
● you have a valid US-issued ID
● you own a debit/credit card in your name (cash/prepaid not accepted)

Note: We no longer require SSN. Occasionally, a refundable deposit may be needed. 
Proof of address is not required with the exception of: 
- Out-of-state addresses
- No address indicated on the provided ID

We perform background checks on all customers. If you don't pass, we might not be able to rent you an e-bike or may require a deposit.

With your plan, you get an electric bike equipped with an alarm system, phone mount, charger, and safety lock. A bike basket is also available for free when in stock. For a small additional fee, you can opt for our protection plan for extra peace of mind. Extra accessories can be purchased separately. Plus, the plan includes free maintenance and repairs for wear and tear.

To cancel, simply return the e-bike to one of our locations within 24 hours of your rental plan expiration, during our working hours. 

Our plan include free maintenance covering standard wear and tear. Here's what's included:

Labor:

- Changing flat tires
- Brake adjustments
- Gear adjustments
- Seat adjustments
- Front and rear light adjustments
- Wheel adjustments

Parts Included: Tubes, Tires, Pads, Rotors, Chains, Cassette, etc.

The Whizz Affiliate Program allows individuals to earn commissions by promoting Whizz and referring new customers to us. Once you join the program, you'll get unique referral links and promo codes to share. You'll earn a commission for each successful referral that results in a new customer renting a bike from Whizz. For more information, visit our Affiliates page.

When you subscribe for rental plans, you'll receive either a brand-new e-bike or one in like-new condition upon availability. For rent-to-own plans, we exclusively provide brand-new bikes.

You can find our terms of use by following the provided link. We also recommend familiarizing yourself with NYC bicycle rules, accessible via another link.

No, you're free to park your e-bike anywhere, as long as it's safe and doesn't obstruct pedestrian or vehicle traffic. We require you to use bike stands and to always remove the battery and lock the bike-both of which are included in your subscription. For added security, do not leave the e-bike unattended for extended periods, especially overnight.

Please treat the e-bike as if it were your own and take all the required safety measures. If the bike is stolen, immediately contact our customer support. We strongly recommend filing a police report. To minimize your financial responsibility, consider opting for our e-bike protection plan. 

If you experience issues with your e-bike or battery, stop using it right away and contact us to arrange a replacement or repair. Please note that your subscription covers normal wear and tear only; additional fees may apply for other types of damage.

We handle all maintenance and mechanical issues arising from proper use of the e-bike. If the bike breaks down due to improper or negligent use, you'll be responsible for the repair costs proportional to the damage caused. Normal wear and tear is covered under your subscription. Specific damage fees amounts can be found in the agreement. To reduce potential costs, consider opting for our e-bike protection plan.

A "like-new" condition bike is a pre-used bicycle that has been rigorously checked and restored. It undergoes a meticulous 30-point checklist to guarantee reliable performance.

Yes, we offer a Protection Plan as part of your rental for a small extra fee. This plan partially covers your financial liability for damages and mechanical issues caused by negligence during the rental period. It also reduces your financial responsibility in the event of theft by third parties. For more details on what's covered, please refer to the E-bike Subscription Agreement.

You have 24 hours to return the e-bike once your rental period ends. Failure to do so within this time frame will result in daily penalties.

Yes, you're welcome to return the e-bike before your rent plan period is over. However, please note that we don't offer refunds for any unused days on your plan.

Please return the e-bike, along with all additional equipment and any other items rented from us, to one of our locations within 24 hours after your subscription ends. Upon return, our representative will inspect the e-bike and additional equipment for damages beyond normal wear and tear. You'll then sign a Return Form to complete the process.

Our enhanced Rent-to-Own (RTO) Program offers a customer-friendly approach to owning the e-bike you crave. With a $99 down payment and the first installment of $179, you can immediately start riding the Storm-2 e-bike with comprehensive WhizzCare maintenance service. The cost is spread over 12 manageable installments of $179, covering the e-bike and WhizzCare package. After completing the 12 payments, the e-bike is all yours. You can find more information in our E-bike subscription agreement and Rent-to-own supplemental agreement

Our e-bike Rent-to-Own Program is open to individuals 18 and above who can provide the necessary documents as follows:

– US-issued ID
– Debit/credit card in their name (cash/prepaid not accepted)

Note: Proof of address is not required with the exception of: 

– Out-of-state addresses
– No address indicated on the provided ID

Our enhanced Rent-to-Own Program offers a comprehensive e-bike experience tailored to your needs. It includes the Storm-2 e-bike with essential accessories, such as a phone mount, charger, advanced alarm system, and safety lock. Additionally, enjoy free add-ons like a bicycle basket where available.

For the first 12 months, we automatically include WhizzCare in your Rent-to-Own Program. After this initial period, you can choose whether to continue with WhizzCare or unsubscribe from this service, depending on your maintenance needs and preferences.

Under our Rent-to-Own program, we provide new e-bikes to customers who enroll from day one of their subscription. However, we've designed the flexibility for you to switch to the RTO program anytime within the first four months of your subscription.

You can find our terms of use by following the provided link. We also recommend familiarizing yourself with NYC bicycle rules, accessible via another link.

We ask that you take all necessary safety precautions to prevent theft. However, if your e-bike is stolen, we recommend contacting the police, and we will charge you the cost indicated in the Property Receipt Form. We also have a Protection Plan for $29/month that can offer you additional peace of mind by covering all but up to $500 in case of theft.

You're free to return the e-bike at any point before the end of your Rent-to-Own Program. However, please note that the transfer of e-bike ownership will only occur once all payments are completed, and your initial down payment will not be refunded upon returning the bike.

In case of mechanical issues with your e-bike, immediately stop using it and contact us to arrange repairs.

We take full responsibility for maintaining the e-bike and handling any mechanical issues that may arise, so long as the e-bike is used properly and no negligence is observed. If the issues are a result of improper or careless use of the bike, the user will be responsible for paying for the damages in proportion to the extent of the damage. Normal wear and tear is included in our covered maintenance. You can find more information about the fines in the agreement. And we also have a Protection Plan that can offer you additional peace of mind.

Our team of expert bike mechanics will thoroughly examine the bike to determine its condition. You can find more information about this process in the E-bike agreement subscription.

We currently provide services in New York City, USA.

You can pay for your subscription using a credit or debit card issued in your name. We don't accept cash, checks, or prepaid cards. After registering, you'll receive a payment link. Please note that your subscription renews automatically, and we'll charge for the next month unless you cancel beforehand.

Our Rent-to-Own Program features free maintenance and repairs for wear and tear, including the following:

Labor:
- Flat tires changes
- Brake adjustments
- Gear adjustments

Parts:
- Inner Tubes
- Tires
- Brake Pads
- Rotors
- Chains
- Cassette

Once you complete all the payments under our Rent-to-Own Program, we'll transfer full ownership of the e-bike to you. At this significant milestone, you become the sole owner of the bike. It's important to note that upon this transfer of ownership, the agreements pertaining to our services, such as maintenance and repair (including WhizzCare), will be concluded. You can choose to continue your WhizzCare subscription or unsubscribe. From this point forward, while you enjoy complete ownership of the e-bike, the responsibility for its maintenance and care will also be entirely yours. We aim to ensure a smooth ownership transition by providing all the necessary support until you fully pay for your e-bike.

The Whizz Referral Program allows you to earn commissions by promoting Whizz and referring new customers. When people you refer join the program, they share your unique referral link or promo code. You receive a commission for each referral that leads to a new customer renting an e-bike from Whizz. More details are available on the Referral Program page.

Leave an inquiry on our website, and our representative will contact you within 15 minutes. After completing the verification process (we do not check your credit score), make your first month's payment and a down payment.
 

You can then choose to have the moped delivered to your address or pick it up from our location in Brooklyn. We will provide you with all the necessary documents to register your moped with the DMV.

You can start an e-moped installment plan if you meet the following criteria:

• You are at least 18 years old.
• You have a valid US driver's license.
• You own a debit or credit card in your name (cash and prepaid cards are not accepted).

Proof of address is generally not required, except in the case of out-of-state addresses.
 

Please note that we perform background checks on all customers. If you do not pass the background check, we might not be able to provide you with this plan.

Yes, you will need to register your e-moped yourself. We will provide you with all the necessary documents to register your e-moped and obtain the license plates. Please note that all mopeds must be registered and insured in New York.

Once you start an installment plan, it cannot be canceled. We understand that circumstances can change, but it's important to complete the payment plan in full. If you are unable to make a payment, please contact us as soon as possible to discuss your options. Please note that failure to make payments may result in the repossession of the moped without refunds.

You are responsible for any traffic tickets and fines incurred while using the moped. It's important to follow all traffic laws and regulations to avoid penalties.

No, you are free to park your e-moped in any legal and safe location. Ensure it does not obstruct pedestrian or vehicle traffic. Here are specific guidelines:

• Street Parking: Use legal parking spaces, avoiding driveways, fire hydrants, and crosswalks.
• Bike Stands: Use bike stands or designated motorcycle parking areas where available.
• Sidewalks: Do not park on sidewalks or pedestrian paths.
• Residential & Commercial Areas: Avoid blocking entrances or exits and follow local parking restrictions.
• Security: Remove the battery and lock the moped every time when you leave it unattended, especially overnight.

No, our mopeds are classified as Class B mopeds, which means you do not need a motorcycle (M) endorsement to ride them. You only need a regular driver's license. For more details, please refer to NYC DOT E-Bikes.

Upon starting this plan, a lien will be placed on your e-moped for the duration of the plan. A lien is a legal claim against your moped as security for a debt. If you fail to make the required payments on your installment plan, a Whizz representative can repossess your moped, and no refund for the previous payments will be made. Once you have made all the payments, the lien is canceled, and you fully own the moped.

Whizz bikes are certified to be registered in New York. You can complete the registration process through the New York State Department of Motor Vehicles (DMV). We will provide you with all the necessary documents to facilitate the registration. Please note that all mopeds must be also insured in New York.

You can bring your moped to our Brooklyn location for maintenance and repairs, or use third-party services. To be eligible for maintenance and repair services at Whizz, you need to purchase the Whizz Care plan for $29 per month.

You can pay for your installment plan using a credit or debit card issued in your name. We do not accept cash, checks, or prepaid cards. Please note that your monthly payments will be charged automatically to your card according to your payment plan.

You can pay for your subscription using a credit or debit card issued in your name. We don't accept cash, checks, or prepaid cards. Please note that your subscription will renew automatically and the fee for the next month will be charged if you don't cancel beforehand.

You purchase an e-bike and pay in installments. First, you make an initial payment depending on the selected plan and a one-time payment of $99. You need to choose one of the following plans, with the monthly amount depending on the selected term:

• 12 months: $149 per month
• 6 months: $290 per month
• 3 months: $550 per month

After completing all the payments, the bike is yours.

The split payments program is open to individuals 18 and above who can provide the necessary documents:

• A US-issued ID
• A debit/credit card in your name (cash/prepaid cards are not accepted)

Note: Proof of address is not required unless you have an out-of-state address or no address indicated on your ID

You won't be able to return the bike before making all payments, including the one-time payment.

You can pick up your e-bike at one of our offices in New York and New Jersey, or you can opt for door-to-door delivery for $19 + tax.

If you own a Whizz e-bike, you can join WhizzCare Membership for $9 per month and receive maintenance and repair services from our most experienced mechanics at our offices in New York and New Jersey at the lowest possible cost. 

The e-bike comes with a user manual and split payments agreement.

The user manual provided with the e-bike has detailed instructions on how to use and maintain the bike. We also recommend familiarizing yourself with NYC bicycle rules, accessible via another link.