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For delivery

Why am I not receiving Uber Eats orders

March 31, 2025

Author:

Anastasiia Chub

Do you work as an Uber Eats food delivery e-bike courier but are getting too few orders? You are not alone.

Order volume and delivery effectiveness are problems most gig workers face. The gig economy has expanded significantly over the last few years, providing flexible income sources for millions of people, mostly immigrants and individuals with limited education. 

In this article, we are going to explain some of the reasons why you are not getting those orders, provide some insights on how you can have a better chance, and show you how Whizz and its Storm-2 e-bike can make your delivery experience better.

Succeeding with Uber Eats and other similar platforms, however, is very dependent on a number of factors, including location, timing, and the approach you take.

Why am I not getting Uber Eats orders?

There are a number of reasons why there could be a shortage of Uber Eats orders. However, as a gig worker, you can do a lot of things to enhance the quantity of food delivery orders. 

We at Whizz want to help all gig workers work as efficiently and successfully as they can, so let us fill you in on how you can get those numbers of orders up properly.

1. Location matters

Your area plays an important role in the number of orders that you receive. Delivery in a highly populated urban center is likely to lead to more orders due to the high demand from consumers.

However, if you are in a rural area, you might find it challenging to receive orders. Try to adjust your delivery areas in the app or relocate to more populated areas during peak-demand periods.

2. Timing is everything

Some times are better for Uber Eats delivery than the others. Busy hours of food delivery overlap with lunch (11 AM to 2 PM) and dinner (5 PM to 9 PM) times. You won't get many orders if you're not on the road during these peak times of demand.

Make sure you're driving during these peak times of demand to get the best opportunity to get more Uber Eats orders.

3. Rider ratings influence order size

Your rating as a delivery rider will also determine how many orders you receive. The more highly rated riders will have more orders. Try to do a good job, be nice, and offer correct delivery times to get a higher rating. This can cause a cycle of increased orders, higher pay, and more tips.

4. Equipment and efficiency

The proper gear can make a big difference in delivery efficiency. If you are on a slow or unreliable bicycle, this will be a drag and even lead to late or missed deliveries. That is where e-bikes fit in.

Not only does Whizz’s Storm-2 e-bike reach a speed of 25 mph, but it can also have a huge range of 85 miles on a single charge so that you'll be able to accomplish more orders in less time.

5. Keep your app updated

Always have the latest version of the Uber Eats app. Periodically, glitches or problems with older app versions can lead to you not receiving orders. Ongoing updates will keep you in operation with the latest features and patches.

Read also: Food delivery statistics 2025 research

Ideas to grow your order size

One more way you can expand your earnings is by thinking out of the box for solutions. Below are a few tips that you can utilize to increase your chances of receiving more Uber Eats orders.

Optimize your routes

Use apps like Google Maps to organize in advance the most economical routes to take. E-bikes allow you to move at higher speeds; hence, organizing your delivery routes in advance will allow you to save time and complete more orders in a given amount of time.

Connect with other delivery workers

Joining local forums or online groups on social media will keep you informed about others' experiences. Share tips and practices and even collaborate during peak seasons to get deliveries and efficiency.

Through collaborating with other delivery gig workers, you will always be sure to have some colleagues to have your back in case you need some help or tips on which companies are most lucrative to work with.

Choose the proper e-bike

Investing in an e-bike can be highly rewarding as opposed to traditional bicycles, particularly for delivery. 

E-bikes are able to cover longer distances and inclines with ease and minimal effort, allowing you to deliver with comfort and less fatigue.

It is important to choose a proper bike for food delivery riders’ needs. That is why we recommend our Storm-2 e-bike.

Why choose Whizz's Storm-2 e-bike? 

  • Speed: Storm-2 E-bike drives at a maximum of 25 mph to deliver quicker. 
  • Range: With a range of 85 miles per charge, you are able to take more orders without draining the battery. 
  • Comfort: We design our e-bikes to be comfortable, giving you a smooth ride even in the most crowded of streets. 
  • Proper tool: By renting Whizz, you're not renting an e-bike; you're renting the gear you need to thrive in the gig economy. 

Join the delivery workers' chat & get a guide for beginners!

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Conclusion

Not receiving Uber Eats orders is frustrating, but understanding what affects your chances of delivery is the first step towards improving them. Whether it is timing and location or the gear you use, there are many factors that can be optimized to achieve better results. 

By being intelligent and considering the advantages of a reliable e-bike, you can significantly enhance your prospects of receiving more orders and maximizing your earnings as a delivery rider. 

So, if you're ready to elevate your delivery to the next level, look at the Whizz e-bikes today, and watch your orders soar! Be a part of us and level up your delivery game!

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e-bike for you!
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Subscribe to our newsletter

Get the COMPLETE checklist on how to start working in delivery, choose the right vehicle, and earn up to $5,500/month.

By clicking button you agree with the Privacy policy  and Cookie Policy

Thank you! You've subscribed to the complete guide on working in delivery! Keep an eye on your inbox. 🚀
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