Fees - Whizz

CERTAIN DAMAGE FEES

Description	Price
Attempting to remove any branding names or labels or adding any other stickers / any cosmetic changes	$45
Tampering / adjusting components besides seat or removing battery	$45
Damages to upper battery compartment	$35
Conducting mechanical work on the bicycle without a written consent from My Device Inc. (DBA: Whizz)	$45
Any physical damage / loss of the battery charger	$55
1st time Losing Battery Key	$20
2nd time losing Battery Key	$40
Damaging Battery Port by misuse (Breeze, Storm)	$250
Damaging Battery Port by misuse (Storm-2)	$300
Any Cosmetic and Minor Operational Damages to the battery (Breeze, Storm)	$250
Any Cosmetic and Minor Operational Damages to the battery (Storm-2)	$300
Any Severe Structural and Safety Damages to the battery or the loss of the battery (Breeze, Storm)	$450
Any Severe Structural and Safety Samages to the battery or the loss of the battery (Storm-2)	$500
Any Damage to individual fender	$40
Any misuse that causes damages to brake calipers / shifters (for individual front/back)	$25
Broken, bent or snapped brake levers / shifters	$30
Any bends, or damages to rear derailleur	$40
Any damages to lights (individual front or back)	$60
Any water damage or cracks to display as well as any damages to the display buttons	$100
Any bends or cracks along front wheel including rim / hub (Breeze, Storm)	$100
Any bends or cracks along front wheel including rim / hub (Storm-2)	$150
Any bends or cracks on rear wheel	$150
Any damages to the motor	$300
Any damage from misuse to the controller	$300
Any scratches or damages to the frame compromising its integrity (not including small cosmetic scratches)	$500
Any bends to handlebars	$50
Any damages to fork cracks, bends, or dents from misuse	$250
Damaging cranks including bends or dents	$100
Damages to pedals	$20
Adding, altering, damaging, swapping seat or seat post	$40
Altering or damaging any electrical cables / components	$150
Tampering / attempting to remove IoT module	$150
Altering or damaging any shift / brake cables	$20
Altering or damaging hydraulic brake cable	$40
Damaging or breaking throttle	$40
Damaging, altering or swapping kick stand	$25
Damaging, losing, or failing to return the U-Lock and/or a full set of compatible U-Lock Keys	$39
Losing display key 1st time	$15
Losing display key 2nd time	$30
Loss/theft/damage of Whizz insulated backpack	$35
Loss or damage to the bicycle alarm or alarm key	$25
Loss or damage to the phone mount holder	$25
Loss or damage to the rack	$50

THEFT OR LOSS FEES

BREEZE, STORM

Intentional destruction or loss / theft of the bicycle (including the battery)
(without Protection Plan)
$1,200
(with Protection Plan)
$1,200
Intentional destruction or loss / theft of the bicycle (if the battery, battery keys, U-lock, charger and all other accessories are returned, in acceptable condition)
(without Protection Plan)
$800
(with Protection Plan)
$400 / Protection plan only applies if:
- Bike has been properly secured;
- Police report has been filed within 24 hours of the loss’theft;
- User has no outstanding debts of any kind older than 1 month;
Repossession: Company recovery of E-Bike
(without Protection Plan)
$300
(with Protection Plan)
$0

STORM-2

Intentional destruction or loss / theft of the Storm-2 bicycle (including the battery)
(without Protection Plan)
$1350
(with Protection Plan)
$1350
Intentional destruction or loss / theft of the Storm-2 bicycle (if the battery, battery keys, U-lock, charger and all other accessories are returned, in acceptable condition)
(without Protection Plan)
$1000
(with Protection Plan)
$500 / Protection plan only applies if:
- Bike has been properly secured;
- Police report has been filed within 24 hours of the loss/theft;
- User has no outstanding debts of any kind older than 1 month;
Repossession: Company recovery of E-Bike
(without Protection Plan)
$300
(with Protection Plan)
$0

Information about fees

CERTAIN DAMAGE FEES

THEFT OR LOSS FEES

BREEZE, STORM

STORM-2

Protection plan
for only $29*/month

Information about fees

CERTAIN DAMAGE FEES

THEFT OR LOSS FEES

BREEZE, STORM

STORM-2

Protection planfor only $29*/month

Protection plan
for only $29*/month