Empleos de Whizz

Position: eBike Mechanic entry level

Company: WHIZZ

Location: New Jersey

Employment: Full-time, On-site

WHIZZ, a leading provider of cutting-edge transportation solutions for delivery riders, is currently seeking an experienced eBike Mechanic to join our dynamic team in New York. As an eBike Mechanic at WHIZZ, you will be responsible for the assembly, maintenance, and repair of our eBike fleet. This is a full-time position that requires on-site work at our New Jersey location.

Responsibilities:

• Assemble new eBikes with precision, adhering to manufacturer guidelines
• Maintain and repair eBikes to ensure optimal performance and safety
• Perform routine inspections and maintenance on the eBike fleet
• Diagnose and troubleshoot mechanical and electrical issues
• Complete express repairs for delivery riders, prioritizing timely solutions

Requirements

• At least some experience as an eBike Mechanic or Bicycle Mechanic, Line Mechanic, EV Mechanic
• Strong knowledge of eBike assembly, maintenance, and repair
• Ability to lift heavy objects and stand for extended periods
• Excellent communication skills and attention to detail
• Problem-solving abilities and good diagnostic skills
• Availability to work full-time hours on-site in New Jersey

Benefits

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Training Provided: We believe in empowering you to reach new heights.

Commute on Us: Make your daily journey smoother and cost-effective.

Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Competitive Salary: up to $40,000.00 a year.

At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. That's why we offer a range of vehicle ownership and financing options that are designed to democratize access and drive success for our customers. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current vehicle, we are here to help them achieve their goals and make their life easier. Our ultimate goal is to make transportation for delivery drivers as seamless and hassle-free as possible, so they can focus on what matters most: delivering top-quality service to their customers.

We're looking for Customer Service with further career development to Collections Agent.

Responsibilities:

• Update and maintain accurate delinquent accounts information and records.
• Prepare and provide regular reports on debt collection activities and progress.
• Adhere to all state and federal collection laws and regulations.
• Build and maintain positive relationships with customers.
• Provide exceptional customer service to maintain high customer satisfaction levels.
• Collaborate with other departments to resolve customer issues and ensure timely payment of debts.

Requirements

• 2+ years of experience in collections
• Language: English (fluent) and Russian
• Excellent verbal and written communication skills
• Ability to handle difficult customers, resolve conflicts and negotiate payment plans
• Strong attention to detail and organizational skills
• Ability to work independently and in a fast-paced environment
• Knowledge of state and federal collections laws and regulations (preferred)

Working Hours:

Monday to Sunday, (2 days off on weekdays) 9:00 AM to 8:00 PM EST.

Benefits

KPI bonuses

As Whizz continues to grow, we are expanding our Remote Sales & Support team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. If you are a self-starter with a passion for sales & customer support, we'd love to hear from you.

Responsibilities

• Efficiently handle a large number of outbound calls to warm leads;
• Proactively provide in-depth details about our electric bikes, arrange appointments and deliveries;
• Address customer concerns and objections diligently, ensuring their satisfaction;
• Use selling techniques to turn potential customers into our clients.

Requirements

• Fluent knowledge of English and Spanish, level C1-C2, you will be communicating with native speakers on a daily basis;
• 1 + years of experience in sales or support role;
• High-speed internet connection;
• Availability to work on the New York time zone schedule (9 am - 6 pm New York Time);
• Exceptional problem-solving and negotiation skills.

As Whizz continues to grow, we are expanding our Remote Sales & Support team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. If you are a self-starter with a passion for sales & customer support, we'd love to hear from you.

Responsibilities

• Efficiently handle a large number of outbound calls to warm leads;
• Proactively provide in-depth details about our electric bikes, arrange appointments and deliveries;
• Address customer concerns and objections diligently, ensuring their satisfaction;
• Use selling techniques to turn potential customers into our clients.

Requirements

• Fluent knowledge of English and Spanish, level C1-C2, you will be communicating with native speakers on a daily basis;
• 1 + years of experience in sales or support role;
• High-speed internet connection;
• Availability to work on the New York time zone schedule (9 am - 6 pm New York Time);
• Exceptional problem-solving and negotiation skills.

As Whizz continues to grow, we are expanding our Remote Sales & Support team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. If you are a self-starter with a passion for sales & customer support, we'd love to hear from you.

Responsibilities

• Efficiently handle a large number of outbound calls to warm leads;
• Proactively provide in-depth details about our electric bikes, arrange appointments and deliveries;
• Address customer concerns and objections diligently, ensuring their satisfaction;
• Use selling techniques to turn potential customers into our clients.

Requirements

• Fluent knowledge of English and Spanish, level C1-C2, you will be communicating with native speakers on a daily basis;
• 1 + years of experience in sales or support role;
• High-speed internet connection;
• Availability to work on the New York time zone schedule (9 am - 6 pm New York Time);
• Exceptional problem-solving and negotiation skills.

As Whizz continues to grow, we are expanding our Remote Sales & Support team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. If you are a self-starter with a passion for sales & customer support, we'd love to hear from you.

Responsibilities

• Efficiently handle a large number of outbound calls to warm leads;
• Proactively provide in-depth details about our electric bikes, arrange appointments and deliveries;
• Address customer concerns and objections diligently, ensuring their satisfaction;
• Use selling techniques to turn potential customers into our clients.

Requirements

• Fluent knowledge of English and Spanish, level C1-C2, you will be communicating with native speakers on a daily basis;
• 1 + years of experience in sales or support role;
• High-speed internet connection;
• Availability to work on the New York time zone schedule (9 am - 6 pm New York Time);
• Exceptional problem-solving and negotiation skills.

At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. That's why we offer a range of vehicle ownership and financing options that are designed to democratize access and drive success for our customers. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current vehicle, we are here to help them achieve their goals and make their life easier. Our ultimate goal is to make transportation for delivery drivers as seamless and hassle-free as possible, so they can focus on what matters most: delivering top-quality service to their customers.

We are looking for a dedicated Russian speaking Customer Service representative to join our remote team. If you have experience in customer service and are ready to transition into a debt collection role, we want to hear from you!

Requirements

• 2+ years of experience in customer service in a B2C sector. Preferably, in a field similar to debt collection.
• Fluent in English and Russian.
• Excellent verbal and written communication skills.
• Ability to handle difficult customers, resolve conflicts, and negotiate payment plans.
• Strong attention to detail and organizational skills.
• Ability to work independently and in a fast-paced environment.
• Knowledge of state and federal collections laws and regulations (preferred).

Working Hours:

• Monday to Sunday, with 2 days off on weekdays.
• 9:00 AM to 8:00 PM EST.

Benefits

• Competitive salary with a fixed $800 rate and additional KPI bonuses after probation.
• Opportunity to work in a dynamic and growing company.
• Remote work with a flexible schedule.

Position: eBike Mechanic

Company: WHIZZ

Location: New Jersey

Employment: Full-time, On-site

WHIZZ, a leading provider of cutting-edge transportation solutions for delivery riders, is currently seeking an experienced eBike Mechanic to join our dynamic team in New Jersey. As an eBike Mechanic at WHIZZ, you will be responsible for the assembly, maintenance, and repair of our eBike fleet. This is a full-time position that requires on-site work at our New Jersey location.

Responsibilities:

• Assemble new eBikes with precision, adhering to manufacturer guidelines
• Maintain and repair eBikes to ensure optimal performance and safety
• Perform routine inspections and maintenance on the eBike fleet
• Diagnose and troubleshoot mechanical and electrical issues
• Complete express repairs for delivery riders, prioritizing timely solutions

Requirements

• At least 2 years of experience as an eBike Mechanic or Bicycle Mechanic
• Strong knowledge of eBike assembly, maintenance, and repair
• Ability to lift heavy objects and stand for extended periods
• Excellent communication skills and attention to detail
• Problem-solving abilities and good diagnostic skills
• Availability to work full-time hours on-site in New Jersey

Benefits

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Commute on Us: Make your daily journey smoother and cost-effective.

Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Competitive Salary: $40,000.00 - $55,000.00 a year.

Assistant Finance Manager

Job Title: Assistant Finance Manager

Seniority Level: Jun-Mid

Location: Remote

Job Type: Full-time

Company Overview

Whizz is an innovative e-bike/e-moped subscription service catering to delivery drivers in the US. We partner with leading companies like DoorDash and Grubhub, offering affordable $159/month rental subscriptions to independent delivery workers. In just two years, Whizz has grown rapidly, managing a fleet of 2,500 e-bikes primarily in New York and New Jersey, achieving a remarkable 250% year-over-year growth rate. Our mission is to serve an underserved audience of gig workers, aiming to manage the largest electric two-wheeler fleet in the US. Our dynamic team of 90 people is expanding quickly.

Key Responsibilities

• Plan, Organize, and Execute Financial Tasks and Projects: The Finance Manager will be responsible for planning, organizing, and executing various financial tasks and projects that are critical to the company's operational and strategic objectives. This includes creating financial plans, managing financial risks, and ensuring that the financial operations align with the overall business goals.
• Provide and Interpret Financial Reports for Management: You will be tasked with preparing comprehensive financial reports and analyzing financial data to provide meaningful insights and recommendations to the managerial team. This involves interpreting financial information and trends to support decision-making and advising on possible courses of action to improve financial performance and operational efficiency.
• Manage the Preparation of the Company’s Budget: A key responsibility is to oversee the budgeting process, which includes developing the annual budget, monitoring expenses, and ensuring that the budget aligns with the company’s financial goals and strategies. This requires meticulous planning and coordination with various departments to compile and review budget proposals.
• Estimate Funds for Short and Long-Term Financial Objectives: You will be responsible for making accurate estimates of the funds required to meet both the short-term and long-term financial objectives of the company. This includes forecasting cash flows, identifying financial risks, and planning for capital expenditures and operational funding needs.
• Payroll accrual and payment: In this role, you will be responsible for accurately calculating and recording payroll accruals to ensure that all employee compensation and related expenses are properly accounted for in financial records. Additionally, you will oversee the timely and compliant disbursement of payroll payments, ensuring that all employees receive their correct compensation and that payroll processes align with regulatory requirements.

Requirements

• Proven experience in a finance/accounting role 3+ years;
• Advanced Excel and Google Sheet skills: expertise in using advanced functions and formulas;
• Comprehensive understanding of QuickBooks Online, experience in managing company financials;
• Good understanding of accounting principles and financial regulations in the US (GAAP);
• Ability to support and collaborate with a finance team effectively;
• Readiness to work in a high-growth startup, with the ability to help build processes from scratch, not just maintain existing ones.

Benefits

• Competitive salary and benefits package.
• Remote work flexibility.
• Opportunity to contribute to the finance function in a rapidly growing startup.
• Collaborative and innovative work environment.
• Potential for career growth and advancement within the company.

Join Whizz and play a crucial role in revolutionizing the e-bike/e-moped subscription industry while supporting the gig economy. We'd love to hear from you if you’re a finance professional passionate about driving growth and operational excellence.

Send your resume to recruiter1@getwhizz.com, pedal towards your success!

Assistant Finance Manager

Job Title: Assistant Finance Manager

Seniority Level: Jun-Mid

Location: Remote

Job Type: Full-time

Company Overview

Whizz is an innovative e-bike/e-moped subscription service catering to delivery drivers in the US. We partner with leading companies like DoorDash and Grubhub, offering affordable $159/month rental subscriptions to independent delivery workers. In just two years, Whizz has grown rapidly, managing a fleet of 2,500 e-bikes primarily in New York and New Jersey, achieving a remarkable 250% year-over-year growth rate. Our mission is to serve an underserved audience of gig workers, aiming to manage the largest electric two-wheeler fleet in the US. Our dynamic team of 90 people is expanding quickly.

Key Responsibilities

• Plan, Organize, and Execute Financial Tasks and Projects: The Finance Manager will be responsible for planning, organizing, and executing various financial tasks and projects that are critical to the company's operational and strategic objectives. This includes creating financial plans, managing financial risks, and ensuring that the financial operations align with the overall business goals.
• Provide and Interpret Financial Reports for Management: You will be tasked with preparing comprehensive financial reports and analyzing financial data to provide meaningful insights and recommendations to the managerial team. This involves interpreting financial information and trends to support decision-making and advising on possible courses of action to improve financial performance and operational efficiency.
• Manage the Preparation of the Company’s Budget: A key responsibility is to oversee the budgeting process, which includes developing the annual budget, monitoring expenses, and ensuring that the budget aligns with the company’s financial goals and strategies. This requires meticulous planning and coordination with various departments to compile and review budget proposals.
• Estimate Funds for Short and Long-Term Financial Objectives: You will be responsible for making accurate estimates of the funds required to meet both the short-term and long-term financial objectives of the company. This includes forecasting cash flows, identifying financial risks, and planning for capital expenditures and operational funding needs.
• Payroll accrual and payment: In this role, you will be responsible for accurately calculating and recording payroll accruals to ensure that all employee compensation and related expenses are properly accounted for in financial records. Additionally, you will oversee the timely and compliant disbursement of payroll payments, ensuring that all employees receive their correct compensation and that payroll processes align with regulatory requirements.

Requirements

• Proven experience in a finance/accounting role 3+ years;
• Advanced Excel and Google Sheet skills: expertise in using advanced functions and formulas;
• Comprehensive understanding of QuickBooks Online, experience in managing company financials;
• Good understanding of accounting principles and financial regulations in the US (GAAP);
• Ability to support and collaborate with a finance team effectively;
• Readiness to work in a high-growth startup, with the ability to help build processes from scratch, not just maintain existing ones.

Benefits

• Competitive salary and benefits package.
• Remote work flexibility.
• Opportunity to contribute to the finance function in a rapidly growing startup.
• Collaborative and innovative work environment.
• Potential for career growth and advancement within the company.

Join Whizz and play a crucial role in revolutionizing the e-bike/e-moped subscription industry while supporting the gig economy. We'd love to hear from you if you’re a finance professional passionate about driving growth and operational excellence.

Send your resume to recruiter1@getwhizz.com, pedal towards your success!

Assistant Finance Manager

Job Title: Assistant Finance Manager

Seniority Level: Jun-Mid

Location: Remote

Job Type: Full-time

Company Overview

Whizz is an innovative e-bike/e-moped subscription service catering to delivery drivers in the US. We partner with leading companies like DoorDash and Grubhub, offering affordable $159/month rental subscriptions to independent delivery workers. In just two years, Whizz has grown rapidly, managing a fleet of 2,500 e-bikes primarily in New York and New Jersey, achieving a remarkable 250% year-over-year growth rate. Our mission is to serve an underserved audience of gig workers, aiming to manage the largest electric two-wheeler fleet in the US. Our dynamic team of 90 people is expanding quickly.

Key Responsibilities

• Plan, Organize, and Execute Financial Tasks and Projects: The Finance Manager will be responsible for planning, organizing, and executing various financial tasks and projects that are critical to the company's operational and strategic objectives. This includes creating financial plans, managing financial risks, and ensuring that the financial operations align with the overall business goals.
• Provide and Interpret Financial Reports for Management: You will be tasked with preparing comprehensive financial reports and analyzing financial data to provide meaningful insights and recommendations to the managerial team. This involves interpreting financial information and trends to support decision-making and advising on possible courses of action to improve financial performance and operational efficiency.
• Manage the Preparation of the Company’s Budget: A key responsibility is to oversee the budgeting process, which includes developing the annual budget, monitoring expenses, and ensuring that the budget aligns with the company’s financial goals and strategies. This requires meticulous planning and coordination with various departments to compile and review budget proposals.
• Estimate Funds for Short and Long-Term Financial Objectives: You will be responsible for making accurate estimates of the funds required to meet both the short-term and long-term financial objectives of the company. This includes forecasting cash flows, identifying financial risks, and planning for capital expenditures and operational funding needs.
• Payroll accrual and payment: In this role, you will be responsible for accurately calculating and recording payroll accruals to ensure that all employee compensation and related expenses are properly accounted for in financial records. Additionally, you will oversee the timely and compliant disbursement of payroll payments, ensuring that all employees receive their correct compensation and that payroll processes align with regulatory requirements.

Requirements

• Proven experience in a finance/accounting role 3+ years;
• Advanced Excel and Google Sheet skills: expertise in using advanced functions and formulas;
• Comprehensive understanding of QuickBooks Online, experience in managing company financials;
• Good understanding of accounting principles and financial regulations in the US (GAAP);
• Ability to support and collaborate with a finance team effectively;
• Readiness to work in a high-growth startup, with the ability to help build processes from scratch, not just maintain existing ones.

Benefits

• Competitive salary and benefits package.
• Remote work flexibility.
• Opportunity to contribute to the finance function in a rapidly growing startup.
• Collaborative and innovative work environment.
• Potential for career growth and advancement within the company.

Join Whizz and play a crucial role in revolutionizing the e-bike/e-moped subscription industry while supporting the gig economy. We'd love to hear from you if you’re a finance professional passionate about driving growth and operational excellence.

Send your resume to recruiter1@getwhizz.com, pedal towards your success!

Assistant Finance Manager

Job Title: Assistant Finance Manager

Seniority Level: Jun-Mid

Location: Remote

Job Type: Full-time

Company Overview

Whizz is an innovative e-bike/e-moped subscription service catering to delivery drivers in the US. We partner with leading companies like DoorDash and Grubhub, offering affordable $159/month rental subscriptions to independent delivery workers. In just two years, Whizz has grown rapidly, managing a fleet of 2,500 e-bikes primarily in New York and New Jersey, achieving a remarkable 250% year-over-year growth rate. Our mission is to serve an underserved audience of gig workers, aiming to manage the largest electric two-wheeler fleet in the US. Our dynamic team of 90 people is expanding quickly.

Key Responsibilities

• Plan, Organize, and Execute Financial Tasks and Projects: The Finance Manager will be responsible for planning, organizing, and executing various financial tasks and projects that are critical to the company's operational and strategic objectives. This includes creating financial plans, managing financial risks, and ensuring that the financial operations align with the overall business goals.
• Provide and Interpret Financial Reports for Management: You will be tasked with preparing comprehensive financial reports and analyzing financial data to provide meaningful insights and recommendations to the managerial team. This involves interpreting financial information and trends to support decision-making and advising on possible courses of action to improve financial performance and operational efficiency.
• Manage the Preparation of the Company’s Budget: A key responsibility is to oversee the budgeting process, which includes developing the annual budget, monitoring expenses, and ensuring that the budget aligns with the company’s financial goals and strategies. This requires meticulous planning and coordination with various departments to compile and review budget proposals.
• Estimate Funds for Short and Long-Term Financial Objectives: You will be responsible for making accurate estimates of the funds required to meet both the short-term and long-term financial objectives of the company. This includes forecasting cash flows, identifying financial risks, and planning for capital expenditures and operational funding needs.
• Payroll accrual and payment: In this role, you will be responsible for accurately calculating and recording payroll accruals to ensure that all employee compensation and related expenses are properly accounted for in financial records. Additionally, you will oversee the timely and compliant disbursement of payroll payments, ensuring that all employees receive their correct compensation and that payroll processes align with regulatory requirements.

Requirements

• Proven experience in a finance/accounting role 3+ years;
• Advanced Excel and Google Sheet skills: expertise in using advanced functions and formulas;
• Comprehensive understanding of QuickBooks Online, experience in managing company financials;
• Good understanding of accounting principles and financial regulations in the US (GAAP);
• Ability to support and collaborate with a finance team effectively;
• Readiness to work in a high-growth startup, with the ability to help build processes from scratch, not just maintain existing ones.

Benefits

• Competitive salary and benefits package.
• Remote work flexibility.
• Opportunity to contribute to the finance function in a rapidly growing startup.
• Collaborative and innovative work environment.
• Potential for career growth and advancement within the company.

Join Whizz and play a crucial role in revolutionizing the e-bike/e-moped subscription industry while supporting the gig economy. We'd love to hear from you if you’re a finance professional passionate about driving growth and operational excellence.

Send your resume to recruiter1@getwhizz.com, pedal towards your success!

At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed. As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth.

Requirements

Responsibilities:

• Monitor and track overdue accounts, using established protocols to secure timely payments.
• Maintain accurate and up-to-date records of delinquent accounts, incl. payment arrangements, communications and invoices.
• Provide exceptional customer service to balance high customer satisfaction with effective collections efforts.
• Collaborate with other departments to resolve customer issues and disputes efficiently.
• Prepare and provide regular reports on debt collection activities and progress.
• Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities.

Requirements:

• 1+ years of experience in Collections and/or Customer Service.
• Fluent in English (C1-C2 level).
• Proficiency with Microsoft Office and Google Workspace
• Strong negotiation skills, attention to detail, and the ability to handle challenging customers.
• High-speed internet connection, personal computer, and headset.
• Knowledge of state and federal collection laws (preferred).

Working Hours:

• 5 days a week, with two days off, covering Monday to Sunday.
• 8-hour shifts, scheduled within the 9:00 AM to 8:00 PM EST time frame.
• Shift assignments may vary, with start times adjusted to ensure coverage throughout the operating hours.

Benefits

• Competitive salary with quarterly performance bonuses
• Friendly and supportive team.
• Opportunity to work and grow professionally at an international level.

Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today!

At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed. As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth.

Requirements

Responsibilities:

• Monitor and track overdue accounts, using established protocols to secure timely payments.
• Maintain accurate and up-to-date records of delinquent accounts, incl. payment arrangements, communications and invoices.
• Provide exceptional customer service to balance high customer satisfaction with effective collections efforts.
• Collaborate with other departments to resolve customer issues and disputes efficiently.
• Prepare and provide regular reports on debt collection activities and progress.
• Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities.

Requirements:

• 1+ years of experience in Collections and/or Customer Service.
• Fluent in English (C1-C2 level).
• Proficiency with Microsoft Office and Google Workspace
• Strong negotiation skills, attention to detail, and the ability to handle challenging customers.
• High-speed internet connection, personal computer, and headset.
• Knowledge of state and federal collection laws (preferred).

Working Hours:

• 5 days a week, with two days off, covering Monday to Sunday.
• 8-hour shifts, scheduled within the 9:00 AM to 8:00 PM EST time frame.
• Shift assignments may vary, with start times adjusted to ensure coverage throughout the operating hours.

Benefits

• Competitive salary with quarterly performance bonuses
• Friendly and supportive team.
• Opportunity to work and grow professionally at an international level.

Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today!

At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed. As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth.

Requirements

Responsibilities:

• Monitor and track overdue accounts, using established protocols to secure timely payments.
• Maintain accurate and up-to-date records of delinquent accounts, incl. payment arrangements, communications and invoices.
• Provide exceptional customer service to balance high customer satisfaction with effective collections efforts.
• Collaborate with other departments to resolve customer issues and disputes efficiently.
• Prepare and provide regular reports on debt collection activities and progress.
• Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities.

Requirements:

• 1+ years of experience in Collections and/or Customer Service.
• Fluent in English (C1-C2 level).
• Proficiency with Microsoft Office and Google Workspace
• Strong negotiation skills, attention to detail, and the ability to handle challenging customers.
• High-speed internet connection, personal computer, and headset.
• Knowledge of state and federal collection laws (preferred).

Working Hours:

• 5 days a week, with two days off, covering Monday to Sunday.
• 8-hour shifts, scheduled within the 9:00 AM to 8:00 PM EST time frame.
• Shift assignments may vary, with start times adjusted to ensure coverage throughout the operating hours.

Benefits

• Competitive salary with quarterly performance bonuses
• Friendly and supportive team.
• Opportunity to work and grow professionally at an international level.

Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today!

At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed. As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth.

Requirements

Responsibilities:

• Monitor and track overdue accounts, using established protocols to secure timely payments.
• Maintain accurate and up-to-date records of delinquent accounts, incl. payment arrangements, communications and invoices.
• Provide exceptional customer service to balance high customer satisfaction with effective collections efforts.
• Collaborate with other departments to resolve customer issues and disputes efficiently.
• Prepare and provide regular reports on debt collection activities and progress.
• Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities.

Requirements:

• 1+ years of experience in Collections and/or Customer Service.
• Fluent in English (C1-C2 level).
• Proficiency with Microsoft Office and Google Workspace
• Strong negotiation skills, attention to detail, and the ability to handle challenging customers.
• High-speed internet connection, personal computer, and headset.
• Knowledge of state and federal collection laws (preferred).

Working Hours:

• 5 days a week, with two days off, covering Monday to Sunday.
• 8-hour shifts, scheduled within the 9:00 AM to 8:00 PM EST time frame.
• Shift assignments may vary, with start times adjusted to ensure coverage throughout the operating hours.

Benefits

• Competitive salary with quarterly performance bonuses
• Friendly and supportive team.
• Opportunity to work and grow professionally at an international level.

Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today!

Position: CSR Specialist/Receptionist

Location: Philadelphia, PA (On-site)

WHIZZ is a leading provider of innovative transportation solutions for delivery riders. We are currently seeking a highly motivated and customer-focused CSR Specialist/Receptionist to join our team in our Philadelphia, PA store. As a CSR Specialist/Receptionist at WHIZZ, you will play a key role in providing exceptional customer service and ensuring smooth operations at the front desk.

Responsibilities:

• Welcome and greet visitors in a professional and friendly manner
• Answer and direct phone calls with professionalism and courtesy
• Manage the front desk area and maintain a neat and organized appearance
• Assist customers with inquiries, providing prompt and accurate information
• Handle incoming and outgoing mail, packages, and deliveries
• Schedule and coordinate appointments and meetings
• Support other departments with administrative tasks as needed

Requirements

Requirements:

• Prior experience in a customer service or receptionist role
• Excellent verbal and written communication skills
• Strong organization and multitasking abilities
• Proficiency in Microsoft Office Suite
• Ability to work effectively in a fast-paced environment
• Professional and courteous demeanor
• Availability to work full-time on-site in Philadelphia, PA

Benefits

Perks and Benefits:

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Training Provided: We believe in empowering you to reach new heights.

Commute on Us: Make your daily journey smoother and cost-effective.

401(k) Retirement Plan: Invest in your future.

Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today.