There’s no denying that light electric vehicles (LEVs) such as e-bikes are transforming the landscape of last-mile delivery and making the lives of delivery riders much easier. In this blog, we’ll delve into a detailed comparison between two prominent players in the bike rental industry: Whizz and Zoomo.
Company Background
Zoomo Bike Rentals
Zoomo is a global leader in light electric vehicles (LEVs) and after-market servicing. Engineered in Australia and operating worldwide, Zoomo's bikes are renowned for their durability and performance. Zoomo prides itself on providing flexible payment plans, ensuring that thousands of riders can access top-tier light electric vehicles, irrespective of their location.
Whizz Bike Rentals
Whizz Bike Rentals, on the other hand, is a specialized e-bike rental service designed explicitly for delivery riders. They offer a straightforward subscription model that grants access to electric bikes, aiming to simplify the process for delivery riders and enable them to start earning money quickly.
Pricing and Plans
Zoomo Bike Rentals

Zoomo's approach emphasizes flexibility and inclusivity:
- Monthly rental price: $199 to $229
- Weekly rental price: $39
- RTO price: $89/week
- Refurbished bike price: $349 to $2, 349
- Deposits: $150
- What's included: A free battery charger, a secure U-lock, full maintenance, and other essentials such as a phone holder, phone USB port (in specific locations), and safety induction.
- Additional services: 24/7 access to your Zoomo e-bike and customer support.
Whizz Bike Rentals

Whizz Bike Rentals presents a subscription model tailored to the needs of delivery riders:
- Monthly rental price: $149 to $199
- Weekly rental price: $40 to $45
- RTO price: $179/month
- Refurbished bike price: $690
- Deposits: $99
- What's included: Free accessories, including a durable U-lock, a roomy basket, a secure phone mount, a reflective vest, an alarm system, and free maintenance within 30 minutes or exchange for a new bike.
- Additional services: Free test rides at select locations and a protection plan for added peace of mind and multilingual support.
Bike Selection
Zoomo Bike Rentals
Zoomo prides itself on providing e-bikes built for delivery riders but accessible to anyone. Their focus is on durability, performance, and inclusivity. Their flagship bike, the Zoomo Zero, boasts 4-hour fast charging and an 8-hour battery life, as well as an electric lock and a top speed of 25km/hour.
Whizz Bike Rentals
Whizz Bike Rentals offers a wide selection of electric bike models that cater to the needs of delivery riders:
- Storm: With a range of up to 60 miles with pedal assist, this bike features a hydraulic brake system, making it an efficient and reliable option.
- Breeze: Offering a range of up to 50 miles with pedal assist, the Breeze model is equipped with a 48V 16Ah Lithium-ion battery with Samsung/LG cells and a mechanical brake system.
- Refurbished: Whizz also provides refurbished e-bikes for delivery riders, ensuring reliable performance with a meticulous 30-point checklist at a fraction of the cost.
- Strong bike frame and comfortable seat for comfortable riding on city roads
Booking and Reservation Process
Zoomo Bike Rentals
The reservation and return process with Zoomo is straightforward:
- Reservation: To schedule a return or access other services, users can visit the "Rider Hub" on the Zoomo website.
- Payment and docs: Required documents include a valid picture of your photo ID and proof of address. You must also bring a valid debit or credit card so the team can set up your billing account, and payment can be done on-site using said credit or debit card.
- Bike pick up: Users are required to pay a security deposit, their first month’s payment, and theft cover before they can take their bike home. However, once registered, users can take their bike home and start riding immediately.
- Maintenance: Zoomo includes repairs and servicing in the subscription. Users can book these services through the "Rider Hub" on the website.
- Subscription renewal: Zoomo subscriptions are automatically renewed.
- Bike’s return: Returns require 7 days' notice, and the bike must be returned to the pickup location.
Whizz Bike Rentals
Whizz makes the process hassle-free:
- Reservation: Users can subscribe on the Whizz website by following the provided instructions. The subscription takes effect upon receiving the bicycle, and riders can use it as long as needed. Alternatively, you can rent your Whizz e-bike through the app, which is free to download and easy to use.
- Payment and docs: Required documents include a government-issued ID with the rider’s photo. Payment can done on-site using a credit or debit card.
- Bike pick up: Users can pick up their e-bike right away after making a $99 downpayment plus the first month’s payment.
- Maintenance: Each Whizz subscription comes with free maintenance that includes the parts and labor costs for wear and tear repairs.
- Subscription renewal: Whizz e-bike subscriptions are automatically renewed each month.
- Bike’s return: Whizz makes bike returns incredibly easy. Simply cancel your subscription and drop off your bike at your nearest Whizz location.
User Experience and Accessories
Zoomo Bike Rentals
Zoomo is committed to enhancing the rider experience through their mobile app, MyZoomo. This app allows riders to unlock the full potential of their Zoomo e-bike, offering benefits like connecting with IoT-enabled e-bikes, security features, and real-time visibility of vital bike statistics.
Zoomo bikes also come with extra lights for visibility and ultra-high-visibility bags. They also provide premium-designed helmets in various styles to ensure both safety and style on the road.
Whizz Bike Rentals
Whizz offers a range of accessories to riders, including helmets, backpacks, durable U-locks, roomy baskets, secure phone mounts, alarm systems, and reflective vests. These accessories are designed not only to enhance safety, but also to provide convenience and utility for delivery riders.
Get Rolling with Whizz!
To wrap up, both Whizz and Zoomo provide valuable solutions for delivery riders. Zoomo's emphasis on durability and flexibility in payment plans makes it an attractive choice for those seeking a comprehensive package. However, if you're looking for an all-inclusive subscription with numerous benefits, fast, free maintenance, and a focus on rider safety, Whizz Bike Rentals is the way to go.
With Whizz, you not only gain access to top-quality e-bikes but also enjoy free maintenance, the lowest prices on the market, free test rides, and the option to upgrade with accessories like helmets and backpacks. What's more, their rider-friendly app simplifies the entire experience.
So, if you're ready to elevate your delivery game, it's time to get rolling with Whizz Bike Rentals. Sign up for a subscription today, pick up your e-bike, and start enjoying the convenience and benefits that Whizz has to offer.